Food Service Lead - Subway #9044

Par Mar Stores•Gallipolis, OH

About The Position

The Food Service Lead provides excellent customer service that exceeds company expectations for Total Quality Service. The role is responsible for ordering, pricing, labeling, preparing, rotating, presenting, and serving hot and cold food products in accordance with applicable brand standards. The Food Service Lead supports a safe, clean, and attractive store environment; models professional conduct and guest-service standards; and completes assigned cleaning and maintenance tasks by the end of the shift. Availability for various shifts, including evenings and weekends, and during peak customer hours is required.

Requirements

Must be available to work various shifts, including evenings and weekends, as required by Store Management.
Must be available during peak customer hours.

Responsibilities

Order, price, label, prepare, rotate, present, and serve hot and cold food products according to applicable brand standards.
Practice and enforce safety measures to protect company assets, employees, and guests; report employee or guest injuries immediately to Store Management.
Greet guests using the required greeting and acknowledge departing guests with an appropriate exit statement; set an example for fellow employees.
Maintain a food-service atmosphere consistent with company standards for professionalism, image, and guest service.
Follow the required dress code, including the applicable standards for name badge, attire, apron, hat or visor, gloves, footwear, and jewelry.
Maintain clear communication with Store Management, coworkers, employees, and guests, and demonstrate a team-oriented demeanor.
Keep the store exterior clean and attractive by wiping trash receptacles, removing excessive window signage, cleaning windows, keeping visible counter areas orderly, and sweeping the lot daily.
Maintain a clean and attractive store interior by completing shift duty checklist tasks, keeping the office neat and organized, securing confidential information, monitoring the dining area for trash and spills, and emptying trash cans as needed.
Complete cleaning and maintenance tasks assigned by Store Management by the end of the shift.
Work various shifts, including evenings and weekends, and be available during peak customer hours to support guest service and fresh product availability.