Food Service Associate Days

Trinity Health•MMCIA - MercyOne Des Moines Medical Center Central IA, IA

About The Position

The Food Service Associate requisitions supplies and replenishes inventory; prepares hot and cold food for retail services; and maintains a sanitary, organized environment. The role follows food codes and applicable regulatory and accrediting agency requirements to provide safe food, and serves customers professionally with a focus on customer service. The associate also demonstrates Trinity Health’s Mission, Vision, and Values and complies with applicable laws, organizational integrity standards, and policies and procedures. The position involves preparing, portioning, packaging, labeling, and displaying food; maintaining café inventory and equipment; monitoring and documenting food and equipment temperatures; and cleaning and sanitizing work, serving, and seating areas. The associate may work at a grill, fryer, or sandwich grill and assists in other areas as requested.

Requirements

  • High school diploma or GED preferred.
  • Knowledge of several subjects sufficient to prepare reports, perform calculations, and deal effectively with other people.
  • Ability to read and write.
  • Comfort operating in a collaborative, shared leadership environment.
  • Personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others in support of Trinity Health’s philosophy, mission, vision, goals, and values.
  • Ability to perform the stated physical activities, including prolonged standing and walking, lifting, reaching, repetitive hand and wrist motions, pushing, pulling, grasping, climbing, stooping, and crouching.
  • Ability to lift or move up to 40 pounds infrequently and up to 25 pounds frequently, with prolonged walking and standing.
  • Ability to read menus and recipes, calculate food and supply requisitions, and use measuring tools for portion control.
  • Adaptability to repetitive work, established procedures and pace, stressful or unusual situations, changing tasks, and interactions with people.
  • Ability to organize and adjust work priorities, handle concurrent tasks in a potentially stressful environment, and maintain courtesy and cooperation with coworkers, patients, and visitors.
  • Ability to comply with Trinity Health policies and procedures.
  • Ability to travel to various Trinity Health sites as needed.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Prepare hot and cold foods for retail sales, including slicing fruit, vegetables, desserts, and meats.
  • Set up café sales by stocking food and paper products.
  • Check and document food temperatures throughout the shift and promptly notify the Supervisor of food that is out of compliance.
  • Monitor and document temperatures of freezers, refrigeration units, dishwashers, and heating units, and promptly report items out of compliance.
  • Keep refrigeration units clean and orderly in compliance with food codes and regulatory requirements.
  • Requisition, transport, and replenish café food and supplies.
  • Inspect items for integrity; rotate stock; and dispose of outdated, poor-quality, or improperly temperature-controlled products.
  • Wrap, label, and date food items properly.
  • Portion and package cold foods; stock and clean refrigerated display cases inside and out.
  • Make coffee, juice, and smoothies; replenish and clean beverage-dispensing machines and areas.
  • Maintain clean and sanitary work areas, café serving and seating areas, and equipment.
  • Push food carts, racks, and dish bins.
  • Cook at the grill, fryer, or sandwich grill as needed.
  • Deep-clean refrigerators, countertops, cupboards, tile, café serving and seating areas, microwaves, tables, chairs, and tray returns; clean and sanitize utensils and equipment.
  • Maintain signage daily.
  • Use standardized and non-standardized recipes and ingredients to prepare, create, and process foods.
  • Assist in other areas as requested and perform other duties assigned by the manager.
  • Maintain working knowledge of applicable laws, regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, and policies and procedures.
  • Demonstrate Trinity Health’s Mission, Vision, and Values in work behaviors, practices, and decisions.
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