Food Service - Huck's Food Svc Associate

Hucks•St. Peters, MO

About The Position

Every Huck's Market Food Service Associate plays a key role in running the food service area smoothly and effectively. By following company guidelines, Associates help ensure the department stays profitable while delivering quality food and customer service. The role includes keeping the food service area ready for business, serving customers, helping train associates, supporting merchandising and loyalty-app use, and maintaining cleanliness and safety. The listed duties and responsibilities are not exhaustive; management may revise the job description and require other tasks when circumstances change.

Responsibilities

Ensure the food service department is open and ready for business during food service hours.
Provide customers with prompt and courteous service.
Communicate effectively with store associates.
Follow federal, state, and local laws and ordinances pertaining to store operations.
Control food preparation quantities to limit waste while maintaining sufficient food for customers.
Treat associates with dignity and respect.
Advise the store manager of personnel situations or policy violations that adversely affect store operating performance.
Assist in training new associates to complete their duties properly.
Ensure associate shift procedures are followed.
Help maintain a safe shopping and working environment, and ensure safety rules are followed and protective equipment is used.
Ensure current plan-o-grams are used.
Communicate special needs or requests to the manager.
Alert the manager about merchandise ordering needs to prevent out-of-stocks and maintain inventory levels as directed.
Promote the Huck’s Bucks Loyalty app and explain its benefits to customers.
Monitor transactions for potential misuse of loyalty points or discounts.
Help customers sign up for and use the app for discounts and redemptions.
Maintain the appearance of food service areas to company expectations and standards.
Keep food service display cases and glass clean.
Report maintenance problems that cannot be corrected immediately without assistance to the store manager.
Keep food service areas clean and follow sanitation procedures.
Ensure ladders are used properly and lifting procedures are followed according to company policy.
Ensure wet-floor signs are used according to company policy.
Promptly report accidents to the Store Manager and Corporate office.