Food Service Associate

Merrimack Health•Methuen, MA

About The Position

The Food Service Associate is responsible for providing nutritional services to patients, customers, employees, and the community. The role delivers courteous, accurate, and timely service, supporting food preparation and service, patient tray delivery, sanitation, supply and stock management, cashiering, and catering or special functions. The position is based at Holy Family Hospital, which serves the Methuen and Haverhill communities.

Requirements

High school graduate or equivalent.

Nice To Haves

Experience with catering, retail foodservice, or cashiering.

Responsibilities

Order, prepare, portion, and serve food, snacks, and nourishments.
Maintain supplies for the assigned area and prioritize duties to support customer service and workflow.
Work on the tray assembly line.
Deliver and retrieve patient trays in accordance with safety and customer service standards.
Clean and sanitize dishes, utensils, and equipment.
Review and store daily deliveries and rotate stock according to standards.
Follow proper procedures for food handling and for operating equipment, including the cash register system, dish machine, patient tray carts, cafeteria cooking equipment, and small appliances.
Cover catering and special functions as assigned.
Operate cash, credit, and payroll-deduction register applications accurately; account for daily balances and cash deposits; and apply charges to purchased items according to management's process.
Maintain a customer-focused approach and use customer service standards when interacting with employees, physicians, patients, and visitors.
Perform other related duties as assigned.