Food Service - Cashier

SSA Group • Denver, CO

2d

About The Position

SSA Group is hiring a Food Service Associate to support daily restaurant operations and deliver warm, welcoming, memorable experiences for guests and clients. The position supports front-of-house and line preparation and helps meet quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards. The associate maintains food safety and sanitation practices, follows assigned preparation lists, keeps the work environment clean and organized, and assists with operational needs as necessary.

The role requires communicating service or quality issues to supervisors or managers, responding to guest and client feedback, and staying knowledgeable about menu items, prices, and specials. It also supports an inclusive and supportive team environment, sustainability and conservation efforts, and community engagement. Previous experience is not required. The position may involve varied hours, including nights, weekends, and holidays, and requires standing for extended periods and handling boxes weighing 10–35 pounds.

SSA Group describes its hospitality approach as 452 Hospitality, centered on people, innovation, and operational intelligence. The company states that it is an equal opportunity employer committed to diversity and inclusion.

Requirements

• Strong interpersonal and communication skills.
• Exceptional problem-solving and decision-making skills, with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, and energetic approach, with initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as necessary, including lifting and performing the role's functions.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• No previous experience required.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for every guest and client.
• Support front-of-house and line preparation for daily restaurant operations.
• Meet daily quick-service, food-service, safety and quality, availability, merchandising, and guest-service standards.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain proper uniform, hygiene, hand-washing, and glove use.
• Maintain a safe work environment by following SSAFETY rules.
• Complete daily preparation and item lists as assigned.
• Support operations in the assigned role and help cover operational gaps as necessary.
• Respond actively and efficiently to guest and client feedback, and report it to a supervisor to help prevent complaints from recurring.
• Communicate issues related to daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Perform other tasks as necessary.
• Maintain a clean, safe, and organized work environment and uphold sanitation requirements.
• Demonstrate an understanding of company policies and procedures.
• Promote an inclusive and supportive approach within the brand team and across units.
• Help remove barriers and empower growth and opportunity for team members at all levels.
• Lead by example in sustainability and conservation efforts, and share relevant knowledge with unit staff as appropriate.
• Engage with SSA and the unit in community activities and opportunities to give back.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match, subject to eligibility requirements: age 21 or older, one year of employment, and 1,000 hours worked; enrollment is available during open enrollment periods.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed