Food Service Cashier

SSA Group•Honolulu, HI

About The Position

SSA partners with cultural attractions to design hospitality experiences, bringing together admissions, culinary, and retail services with an emphasis on people, innovation, and operational intelligence. The Food Service Cashier helps deliver welcoming guest experiences while supporting daily restaurant operations. The role handles register and cash procedures, supports front-of-house and line preparation, maintains food safety and sanitation standards, and assists where operations need support. The position requires varied hours and may include nights, weekends, and holidays.

Requirements

  • Strong interpersonal and communication skills.
  • Strong problem-solving and decision-making skills, along with the ability to stay organized.
  • Ability to remain flexible in a fast-paced environment.
  • Team-oriented, personable, professional, upbeat, energetic, and able to take initiative.
  • Physical ability to perform tasks involving movement and handling boxes weighing 10–35 pounds, including lifting and performing the listed job functions.
  • Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
  • Cash-handling or cashier experience and register/point-of-sale knowledge are required.
  • Basic math and counting skills for cash handling.

Responsibilities

  • Deliver warm, welcoming, and memorable experiences for every guest and client.
  • Operate the cash register, verify money at the beginning of the day, and follow cash-handling and policy procedures.
  • Support restaurant preparation for front-of-house and line operations.
  • Meet daily quick-service, food-service, safety and quality, availability, merchandising, and guest-service standards.
  • Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
  • Maintain proper uniform, hygiene, handwashing, and glove use.
  • Maintain a safe work environment by following SSAFETY rules.
  • Complete daily preparation and item lists as assigned.
  • Support operations in the assigned role and assist with operational gaps as necessary.
  • Respond efficiently to guest and client feedback and report issues to a supervisor to help prevent recurrence of complaints.
  • Communicate daily service or quality issues to the Restaurant Supervisor and/or Food Operations Manager.
  • Stay knowledgeable about menu items, prices, and specials to share with guests.
  • Maintain a clean, safe, and organized work environment and uphold sanitation requirements.
  • Demonstrate an understanding of company policies and procedures.
  • Perform other tasks as necessary.

Benefits

  • Eligible for overtime pay.
  • On-Demand Pay Program providing access to a portion of earned wages before payday.
  • Meal plan and employee discounts at applicable locations.
  • 401(k) program with a 15% company match, subject to eligibility requirements.
  • Tuition discount through a partner college.
  • Up to 8 hours of bereavement leave.
  • Paid sick leave in accordance with applicable state and local laws.
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