Food Service Associate
About The Position
The Food Service Associate greets customers and provides customer service throughout each interaction. The role prepares or assists with preparing hot and cold food, serves customer orders according to their requests, and keeps food service areas, kitchen and prep stations stocked, clean, and ready for business. The associate follows food safety and sanitation guidelines, monitors food and cold-case temperatures, inspects products for quality and dates, and reports equipment problems or safety issues to management. The position may also involve assisting with deliveries and providing guidance or training to other employees. Shifts vary according to store needs; schedules are flexible and should be discussed with the manager, who will work with employees to provide desired hours whenever possible.
Requirements
- Excellent customer service skills.
- Excellent communication and interpersonal skills.
- Ability to work well individually or in a team environment.
- Ability to follow food safety and sanitation guidelines.
- Ability to follow verbal and written directions.
- Ability to lift objects properly up to 50 pounds.
- Ability to work in multiple temperatures during the day.
Responsibilities
- Greet customers and provide excellent customer service throughout each interaction.
- Set up food service, kitchen, prep stations, and equipment for the business day.
- Prepare or assist in preparing hot and cold food items.
- Ensure customers have access to proper utensils, napkins, and condiments.
- Check food temperatures before serving and follow food safety guidelines.
- Check cold-case temperatures frequently.
- Inspect products for quality and out-of-date labels, removing items from the selling floor as needed.
- Take orders and serve food according to customers’ specific requests.
- Clean, wash, and maintain work areas, including floors, facilities, pots, pans, service ware, utensils, and equipment.
- Collect garbage and compost and place them in designated containers.
- May provide guidance and training to other employees performing related work.
- Report equipment malfunctions or safety issues to management immediately.
- Assist with receiving deliveries and putting loads away in an orderly manner.
- Perform other duties assigned by management.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
