Food Service Assistant Manager

Jacksons•Bothell, WA
•Onsite

About The Position

The Food Service Assistant Manager drives sales by delivering great-tasting food and effectively executing Jacksons’ fast-food program. The role monitors sales data and adjusts operations to business volumes, engages customers to boost food sales, and leads, trains, and mentors team members in a fast-paced, customer-focused environment. This is a full-time position at the Jacksons Shell store at 22822 Bothell Everett Hwy, Bothell, Washington.

Requirements

  • Flexible availability to support a 24/7 operation, including holidays and weekends.
  • Food Handlers Permit, as required by the applicable county, city, or state.
  • Passion for delivering exceptional customer service.
  • Excellent communication skills and a friendly, can-do attitude.
  • Ability to read and analyze basic spreadsheets.
  • History of leading by example and doing the right thing.
  • Teamwork skills and willingness to work together to get the job done.
  • Ability to think quickly and respond to change.
  • Ability to stand, walk, bend, twist, reach, climb or balance, stoop, kneel or crouch, and talk and listen.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 65 pounds.
  • Ability to work safely in conditions involving heat, cold, allergens, noise, and fumes, chemicals, or odors from gasoline and cleaning products.

Nice To Haves

  • Experience in the food service industry.

Responsibilities

  • Welcome customers, thank them for their business, and invite them back.
  • Complete all food ordering for the store.
  • Maintain appropriate levels of prepared items and food, checking and adjusting levels daily.
  • Teach and train Fast Food Team Members in food service, deli, and beverage promotions and programs, and manage training for all fast-food employees.
  • Sample fast-food, deli, and beverage products to drive sales and offer bounce-back coupons when needed.
  • Ensure fast-food equipment is clean and in proper working condition, and report maintenance needs or other issues to the store manager.
  • Review the KPI Dashboard weekly and communicate successes and opportunities to the team.
  • Complete waste sheets and temperature logs daily and ensure food hold times are followed.
  • Ensure proper sanitation and food handling, preparation, storage, and disposal procedures are followed.
  • Participate in store meetings and present food-related material as required.
  • Perform additional duties as assigned.

Benefits

  • Same Day Pay
  • Fuel discount of $0.20 per gallon, up to 100 gallons
  • 15% employee discount on most merchandise
  • Profit-sharing bonus paid twice a year
  • Opportunities for advancement; the company promotes from within
  • Full-time benefits including medical, dental, vision, and paid time off
  • 401(k) with company match
  • Performance-based raises
  • Tuition reimbursement of up to $5,250 per year
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