Food Service Ambassador
Avera•Sioux Falls, SD
•Onsite
About The Position
The Food Service Ambassador provides excellent customer service in accordance with Avera CARE standards while helping patients order meals, delivering meals and snacks, and liaising with other departments about patient meal services. The role requires use of food-service software and communication with staff about diet orders, patient concerns, and requests. It also includes meal setup and tray pickup, recording food and fluid intake in the electronic medical record, tracking stocked food items, cleaning assigned areas, and following food safety and sanitation standards.
Requirements
- High school diploma or GED equivalent.
- One to three months of related experience and/or training, or an equivalent combination of education and experience.
- Ability to work the specified hours.
- Adequate visual acuity to perform position duties.
- Ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
- Ability to perform the essential job functions satisfactorily.
Nice To Haves
- Previous food service experience.
Responsibilities
- Use the food service software system to record patient and guest meal orders.
- Communicate with staff and other departments about diet orders, situations, patient concerns, and requests, and report feedback to patients in a timely manner.
- Apply basic knowledge of food production, nutrition, and therapeutic diets.
- Deliver meals and food items to patient rooms in a timely and appropriate manner.
- Assist patients with meal setup, including opening containers, placing items within reach, and obtaining missing or extra food items.
- Pick up trays after patients have completed their meals.
- Record meal and fluid intake in the electronic medical record.
- Document stocked food items to track food costs.
- Complete assigned daily cleaning of individual work and storage areas.
- Follow safety and sanitation standards when preparing, storing, and transporting food and providing meal service.
- Record food and equipment temperatures as required by applicable guidelines or law.
- Maintain confidentiality and coordinate workflow effectively with team members.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
