Food Service Aide

Advocate Health•Skaneateles, NY

9d•$19 - $28•Onsite

About The Position

The Food Service Aide performs warewashing for the department meal service program in accordance with department policy and Board of Health regulations. The role also prepares patient meals and nourishments according to prescribed diet orders and customer expectations, assembles and delivers patient trays, and supports the department’s service, sanitation, and operational needs. The position follows hospital and health department safety and sanitation guidelines, infection control procedures, dress-code requirements, and department cleaning procedures. It participates in performance improvement, training, orientation, safety education, and customer-service activities. The position is part-time, with hours listed as 3:30–7:30 p.m. and/or 4:00–8:00 p.m.; rotating holidays and every other weekend are required.

Requirements

Must be at least 16 years of age.
Good communication skills.
Ability to speak and write English.
Good math skills.
Able to spend 100% of work time on feet and rotate positions throughout the work area.
Able to rotate shifts between 6:30 a.m. and 8:30 p.m.
Able to lift and push 25 pounds.
For direct patient care or contact, able to lift up to 35 pounds without assistance; patient lifts over 35 pounds or lifts when the patient cannot assist require patient-handling equipment and at least one other associate when available.

Responsibilities

Perform warewashing for the department meal service program in accordance with department policy and Board of Health regulations.
Complete warewashing within established timeframes and store serving ware to meet operational needs.
Wash and sanitize pots and pans, and keep the dish machine clean and sanitized.
Prepare patient meals and nourishments that meet prescribed diet orders and customer expectations.
Assemble meal trays accurately, maintain tray appearance, and follow infection control standards.
Collaborate with hospital departments and fellow associates to meet service expectations and follow the Behaviors of Excellence.
Assemble and deliver unit supply items and complete corresponding paperwork.
Restock assigned areas and remove garbage and food waste containers in accordance with department policy and regulations.
Perform daily and special cleaning assignments and follow safety, sanitation, infection control, and dress-code guidelines, including use of hairnets and non-skid shoes.
Participate in the department’s performance improvement initiatives, establish individual development goals, and support customer satisfaction.
Complete assigned online safety modules, including Business Conduct and HIPAA, attend the annual Safety Fair, and participate in area in-services, training, orientation sessions, and meetings.
Address customer concerns within the position’s scope, practice service recovery as needed, and serve as a positive role model for peers.
Assist with training new associates as needed.
Deliver and retrieve patient trays within designated timeframes and visit assigned units to assist with meal ordering and timely tray pickup using AIDET and infection control practices.
Accurately and concisely document patient fluid and meal intakes.

Benefits

Compensation within the listed pay range based on qualifications, skills, relevant experience, and/or training.
Premium pay may be available for shift, on-call, and other work, based on teammate status.
Incentive pay for select positions.
Opportunity for annual performance-based increases.
Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Eligibility for programs may depend on FTE or employment status.