Food Server

Boyne Resorts•Newry, ME

About The Position

Join Sunday River's food and beverage team to provide guests with friendly, professional, and customer-oriented service. This is a hands-on, front-of-house role involving direct guest interaction throughout the dining experience. Servers serve food and alcoholic drinks, receive payments, manage cash accurately, and explain menu items while following applicable laws and Sunday River and Boyne brand standards. The role may be intense during peak business and requires multitasking. Servers also answer questions about other mountain restaurants, area activities, and the resort. Shifts may be days or nights depending on the outlet, and include weekends and holidays. Full-time and part-time opportunities are available; additional time may be needed during periods of extremely heavy business.

Requirements

  • High school degree or equivalent.
  • Ability to work a variety of shifts, including days, nights, weekends, and holidays.
  • Ability to multitask during high-volume, high-stress periods.
  • Ability to describe menu items and answer guest questions about food, drinks, ingredients, and specials.
  • Ability to manage money and complete accurate daily cash outs.
  • Ability to spend most of the workday on foot and push, pull, and lift up to 50 pounds.

Nice To Haves

  • T.I.P.S. training.
  • Relevant experience.

Responsibilities

  • Complete daily setup, stocking, teardown, and sanitization of service areas and restaurant front-of-house areas.
  • Keep floors, chairs, and tables clean; pre-bus and reset tables.
  • Complete opening and closing duties, cash outs, and assigned side work.
  • Communicate guest concerns or complaints to the Manager immediately.
  • Answer guest questions about menus, ingredients, and specials, and offer suggestions and upsell items.
  • Know liquor service, specialty cocktails, and commonly ordered alcoholic beverages; promote drink specials, wine, beer, and food specials.
  • Communicate front-of-house maintenance and repair needs to the Manager on Duty.
  • Follow applicable state, local, federal, and Sunday River guidelines and laws for liquor service.
  • Inform guests about dining options at other mountain restaurants, promote area activities, and answer general resort questions.
  • Operate the front-of-house according to Boyne Brand Standards.
  • Assist outside the assigned outlet during high-volume periods.
  • Spend most of the workday on foot and push, pull, and lift up to 50 pounds.

Benefits

  • Free ski pass and access to other Boyne Resorts.
  • Resort discounts on dining, retail, lodging, and spa.
  • Eligibility for affordable team member housing.
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