Food Server - Part Time - San Diego Zoo Safari Park

San Diego Zoo Wildlife Alliance•Escondido, CA

6d•Onsite

About The Position

The Food Server performs moderately difficult duties in greeting restaurant guests, taking and serving orders, preparing certain menu items, and keeping assigned tables and areas clean, orderly, and safe. The position reports to the Lead Food Server, Manager, and Supervisor. The role is a part-time, hourly, non-exempt union position located in Escondido, California, at the San Diego Zoo Safari Park. The hourly rate is $19.50. If selected, union fees and dues apply.

Requirements

At least one year of full-service or fine-dining restaurant experience.
Knowledge of wine, premium beers, and specialty cocktails.
Knowledge of standard menu items and daily specials.
Knowledge of cash-handling procedures.
Knowledge of food preparation and serving safety and sanitation methods.
Knowledge of basic inventory controls and best practices.
Basic ability to use and care for standard kitchen equipment and utensils.
Knowledge of guest service standards and policies.
Ability to operate and understand a cash register system.
Ability to handle cash and credit card transactions proficiently.
Ability to understand and carry out oral and written instructions.
Ability to make simple arithmetic calculations.
Effective verbal and written communication skills.
Ability to interact tactfully and courteously with guests and employees.
Ability to work effectively in a team environment.
Ability to multitask and prioritize to meet business demands.
Ability to work in a high-volume, fast-paced environment and with large, diverse groups of people.
Ability to perform required cleanup work.

Nice To Haves

Obtain an RBS Certification and Food Handler's Card within 30 days of starting the position.

Responsibilities

Welcome and greet guests.
Take and serve food and beverage orders tableside.
Prepare certain menu items, including salads, appetizers, and desserts.
Advise customers regarding menu items.
Make customer service a top priority.
Politely and professionally answer guests’ questions about the Zoo or Safari Park.
Professionally handle difficult situations with employees and guests.
Keep assigned areas clean, orderly, and safe.
Assist new personnel as needed.
Assist the Lead, cooks, Manager, and Supervisor as needed.
Assist with special events when needed.
Comply with SDZWA and Health Department uniform standards.
Maintain a passing grade on County of San Diego Department of Environmental Health Food Handlers exams.
Maintain a passing grade on Environmental Health Department tests.
Adhere to SDZWA and department policies and practices.
Perform related duties and responsibilities as required.