Food Runner - PM

Castle Hot Springs•Morristown, AZ

About The Position

The Food Runner works within the Food and Beverage service team to assist servers in providing guests with a prompt and efficient dining experience in a personable, courteous, and professional manner. Impeccable grooming and a neat, clean, professional appearance are essential. The role requires following service and appearance standards, contributing to teamwork, and observing occupational safety and health practices.

Requirements

  • Good physical condition to lift moderate weights, move quickly, and remain on feet for a prolonged period.
  • Pleasant personality and ability to respond to guest questions and service needs while contributing to teamwork.
  • Attention to detail and ability to retain service orders and perform service standards.
  • Well-groomed appearance according to company guidelines.
  • Valid Food Handlers card, to be kept on file in the Food and Beverage Office.
  • Ability to perform the essential job functions with or without reasonable accommodation, using an appropriate combination of skills and abilities.

Nice To Haves

  • Previous dining experience preferred.

Responsibilities

  • Follow standards of proper service etiquette throughout guests’ dining experiences.
  • Assist servers with general service and remove completed courses from tables.
  • Provide water after guests are seated and replenish it throughout service.
  • Set up and stock service stations in the kitchen and dining room, and restock them during service.
  • Clear and reset tables promptly and quietly after guests depart, including breakfast table setup and precise placement of items.
  • Break down bus trays at the dishwashing station and assist dishwashers when needed.
  • Perform post-service duties in the kitchen and dining room in an expedient manner.
  • Know table and position numbers and fulfill the Food Runner role as dictated by the schedule.
  • Assist servers in ensuring all dining-room tables meet standards.
  • Work with other team members to support optimum efficiency.
  • Know emergency safety measures, including Castle Hot Springs emergency response protocols.
  • Follow occupational safety and health practices, including wearing personal protective equipment when required.
  • Maintain a neat, clean, and professional appearance in accordance with company guidelines and the Employee Handbook.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life insurance
  • Company-paid long-term disability
  • Direct deposit
  • Flexible spending account
  • 401(k) with company match
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