About The Position

The Food Runner supports restaurant front-of-house operations by delivering food to the correct tables, providing detailed descriptions of food items, and helping serve a quality product with outstanding customer service. The role includes maintaining and organizing back-of-house workspaces and expo stock, setting up and closing front- and back-of-house areas to House standards, and rotating perishable items. The position requires strong food and menu knowledge, effective communication, attention to detail, and the ability to work independently or as part of a team in a fast-paced setting. The job is on site and requires an irregular schedule, including extended hours, late nights, weekends, and holidays.

Requirements

  • Must be at least 18 years of age.
  • Ability to interact with coworkers to ensure compliance with company service standards.
  • Ability to multitask in a fast-paced, team-oriented setting.
  • Must be available to work an irregular schedule, including extended hours, late nights, weekends, and holidays.
  • Excellent customer service skills.
  • Strong interpersonal, verbal, and written communication skills.
  • Ability to work independently and/or in a team environment.
  • Detail-oriented, organized, and able to manage multiple tasks and resources.
  • Ability to respond effectively to changing trends and circumstances.
  • Ability to perform the essential duties with or without reasonable accommodation.

Nice To Haves

  • At least 1 year of experience in a high-volume area.

Responsibilities

  • Assist the front-of-house team with restaurant operations.
  • Keep the back-of-house workspace tidy and organized.
  • Set up back-of-house areas each day to House standards.
  • Close front-of-house and back-of-house areas each day to House standards.
  • Run food to the correct tables and provide detailed descriptions of delivered food products.
  • Maintain strong knowledge of food and articulate menu information.
  • Rotate perishable items, including sauces, condiments, and jams, in the back of house.
  • Organize stock around the back-of-house expo area.
  • Serve a quality food product and provide outstanding customer service.
  • Perform other duties as assigned.
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