Part-time Food Runner: Cowboys Club (Private Members Club)

ASM Global•Frisco, TX

4d•Onsite

About The Position

The Food Runner supports restaurant operations by assisting the front-of-house team and helping maintain back-of-house and front-of-house areas to House standards. The role delivers food to the correct tables, provides detailed descriptions of food products, and requires strong menu knowledge and the ability to communicate about the menu. The Food Runner also helps keep workspaces tidy, organizes expo stock, and rotates perishables such as sauces, condiments, and jams. The position serves quality food and provides outstanding customer service. It is an hourly, non-exempt, part-time position located on site, with an irregular schedule that may include extended hours, late nights, weekends, and holidays.

Requirements

Must be at least 18 years of age.
Ability to interact with coworkers to help ensure compliance with company service standards.
Ability to multitask in a fast-paced, team-oriented setting.
Must be available to work an irregular schedule.
Must be able to work extended hours due to business requirements, including late nights, weekends, and holidays.
Excellent customer service skills.
Strong interpersonal skills and ability to communicate and relate effectively with people at all levels, inside and outside the organization.
Strong verbal and written communication skills.
Ability to work independently and/or in a team environment.
Detail-oriented.
Ability to organize people and processes, plan resourceful workflows, manage people and resources, and multitask while maintaining order.
Ability to respond effectively to changing trends and circumstances, welcome fresh perspectives, and adjust based on past mistakes.
Trustworthiness and commitment to truthful, direct, and honest communication.

Nice To Haves

At least 1 year of experience in a high-volume area.

Responsibilities

Assist the front-of-house team in restaurant operations.
Keep the back-of-house workspace tidy and in order.
Set up back-of-house areas each day according to House standards.
Close front-of-house and back-of-house areas each day according to House standards.
Run food to the correct tables.
Provide detailed descriptions of delivered food products and communicate knowledgeably about the menu.
Ensure stock rotation of perishables, including sauces, condiments, and jams in the back of house.
Organize stock around the back-of-house expo area.
Serve a quality food product.
Provide outstanding customer service.
Perform other duties as assigned.