Food Runner - PM

Castle Hot Springs•Morristown, AZ

About The Position

The Food Runner works within the Food and Beverage service team to assist servers in providing guests with a prompt and efficient dining experience in a personable, courteous, and professional manner. The role requires impeccable grooming and adherence to professional appearance guidelines. The Food Runner must know table and position numbers and perform the Food Runner role as assigned by the schedule. The position also requires familiarity with service etiquette, teamwork, and Castle Hot Springs emergency response protocols. The individual must be able to perform essential duties with or without reasonable accommodation and follow occupational safety and health practices, including wearing personal protective equipment when required.

Requirements

Good physical condition to lift moderate weights, move quickly, and remain on feet for prolonged periods.
Pleasant personality and ability to respond to guest questions and service needs while contributing to teamwork.
Attention to detail and ability to retain service orders and perform service standards.
Well-groomed appearance in accordance with company guidelines.
Valid Food Handlers card, to be kept on file in the Food and Beverage Office.
Adherence to occupational safety and health practices, including use of personal protective equipment when required.

Nice To Haves

Previous dining experience preferred.

Responsibilities

Follow proper service etiquette standards throughout guests’ dining experiences.
Assist servers with general service and remove completed courses from tables.
Provide water service after guests are seated and replenish water throughout service.
Set up and stock kitchen and dining room service stations, and restock them during service.
Clear and reset tables promptly and quietly after guests depart, including breakfast table setup to the required standard.
Break down bus trays at the dishwashing station and assist dishwashers when needed.
Perform post-service duties in the kitchen and dining room in an expedient manner.
Know table and position numbers and fulfill the Food Runner role as dictated by the schedule.
Assist servers in ensuring all dining room tables are set to standards.
Work with other team members to support efficient operations.
Know emergency safety measures, including Castle Hot Springs emergency response protocols.
Follow occupational safety and health practices, including wearing personal protective equipment when required.
Maintain a neat, clean, and professional appearance in accordance with company guidelines and the Employee Handbook.