Food Runner - Merrill & Houston's Steak Joint

Geronimo Hospitality Group•Beloit, WI

About The Position

Merrill & Houston’s Steak Joint is a classic steakhouse serving steaks and seafood and offering attentive service. The Food Runner works with the Expo to deliver food to the correct tables and positions, assist bartenders with ice, glassware, and other necessities, clear tables after guests leave, and coordinate with dishwashers to keep clean plates and flatware available. The role also supports the guest experience by communicating with guests and staff and helping maintain a welcoming dining environment.

Requirements

  • Basic math skills and legible handwriting.
  • Ability to work well in a team.
  • Strong customer service and oral communication skills.
  • Ability to regularly talk and hear.
  • Comfort standing, walking, bending, kneeling, stooping, and crouching.
  • Ability to occasionally lift products weighing up to 50 pounds.
  • U.S. work authorization is required.
  • Non-slip shoes are required.

Responsibilities

  • Collaborate with waitstaff to ensure tables are cleared, cleaned, and ready for the next party.
  • Arrange tables for large parties and prepare the banquet hall for scheduled gatherings.
  • Observe tables and alert servers when guests need assistance.
  • Deliver food to the correct tables and positions.
  • Communicate with guests to ensure the proper meal has been served.
  • Communicate customer issues to the Expo or server.
  • Assist bartenders with restocking the bar during the shift, including ice and glassware.
  • Clear tables after customers leave and work with dishwashers to ensure clean plates and flatware are available.

Benefits

  • Employee discounts
  • Paid time off
  • Training and development opportunities
  • 401(k)
  • Medical benefits
  • 24/7 online care
  • Pet insurance
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