Mainline Sports Bar Food Runner - Part Time (Swing Shift)

Oaklawn•Hot Springs, AR

21d•Onsite

About The Position

Oaklawn Racing Casino Resort is seeking a Food Runner to support its food and beverage operations and provide guests with a high-quality dining experience. The role involves setting and resetting tables, delivering food orders promptly and accurately, removing used dishes and utensils, maintaining venue supplies and equipment, and keeping food and beverage areas clean and compliant with company standards and applicable regulations. The position may be assigned to different venues across the property based on business needs. The Food Runner is expected to provide friendly, professional guest service; cooperate and communicate respectfully with team members; uphold Oaklawn’s Four Diamond and Four-Star service model and company standards; and remain informed about property events and operating hours. Punctual attendance and the ability to work required overtime are required. Applicants must be at least 21 years old and able to qualify for licenses and permits required by applicable regulations. The position has no supervisory responsibilities. Applicants must complete a pre-employment drug screen and background check.

Requirements

Must be at least 21 years of age.
At least 1 year of guest service experience.
Ability to read, write, and communicate effectively in English, including reading safety rules, operating and maintenance instructions, and procedure manuals.
Ability to qualify for licenses and permits required by federal, state, and local regulations.
Excellent guest service and communication skills.
Superior attention to detail and accuracy.
Troubleshooting and problem-solving abilities.
Ability to meet strict deadlines, multitask, and remain organized.
Ability to maintain confidentiality, discretion, and tact.
Ability to interact effectively with team members and guests and resolve problems or conflicts diplomatically.
Ability to adjust quickly to changing conditions, seek guidance when unsure, and work with interruptions or distractions.
Ability to stand and walk for most of the shift; frequently reach with hands and arms, and talk or hear.
Ability to regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move up to 50 pounds.
Ability to stand, climb, push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while working in varying areas, including confined spaces.

Nice To Haves

At least 1 year of food service experience preferred.

Responsibilities

Provide excellent guest service and present a friendly, professional image.
Set, clean, reset, and maintain tables; serve food orders promptly and accurately; and remove used dishes and utensils.
Clean up spilled food and drinks, broken dishes, empty bottles, and trash.
Carry food, dishes, trays, and silverware between kitchens, supply departments, serving counters, tables, and booths.
Fill beverage and ice dispensers and maintain adequate supplies of linens, silverware, glassware, dishes, trays, food, and equipment.
Replenish supplies at steam tables and service bars; scrape and stack dirty dishes and carry tableware to the kitchen for cleaning.
Stock venue areas and maintain equipment.
Ensure food and beverage areas meet company standards and applicable regulations.
Stay informed about property events and hours of operation.
Cooperate and communicate with fellow team members respectfully and maintain a positive, helpful attitude.
Keep informed about company communications by participating in department meetings and huddles and reviewing property bulletin boards, digital signage, and the company newsletter.
Assist other team members and departments to support overall departmental performance.
Uphold the Four Diamond and Four-Star service model and company Core Values and Standards of Behavior.
Maintain punctual attendance and work required overtime.
Perform other duties as assigned.