Food Runner - Hard Rock Cafe

Hard Rock Hotel & Casino Ottawa•Tejon, NM

About The Position

The Food Runner assists servers by cleaning tables and keeping side stations clean and well stocked. The role also supports the kitchen with expediting service to maintain the flow of service throughout the dining room. The employee must accurately describe menu items, answer questions about specials and beverage and wine menus, and help maintain restaurant cleanliness in accordance with health code standards. The work takes place in a hectic, fast-paced, often crowded and noisy casino environment, with possible exposure to excessive noise and constant contact with the general public.

Requirements

  • At least six months of related experience.
  • Able to work a varied schedule, including nights, weekends, and holidays.
  • Able to communicate effectively with guests in connection with position duties and responsibilities.
  • Flexible and adaptable to change.
  • Strong leadership and interpersonal skills.
  • Excellent interpersonal, oral, and written communication skills.
  • Meticulous, organized, and accurate.
  • Extreme confidentiality.
  • Familiarity with a variety of computer systems and applications.
  • Able to work varying shifts and schedules as needed.
  • Able to communicate effectively with employees and guests at all levels.
  • Able to manage multiple details and tasks concurrently in a changing environment.
  • Able to work effectively in a team environment.
  • Able to analyze how potential solutions affect the overall operation.
  • Able to stand and sit for extended periods and walk distances.
  • Able to lift 30 to 40 pounds.
  • Frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, and taste or smell.
  • Requires close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Assist food servers and the bus person with cleaning and resetting tables.
  • Perform assigned side work and maintain restaurant cleanliness within health code standards.
  • Describe menu items accurately using proper verbiage.
  • Answer guest questions about menu items, specials, beverages, and wine.
  • Set up and replenish side stations with dishes, glassware, and silverware throughout the shift.
  • Set up and replenish side stations with ice, dry goods, paper products, juices, cut fruits, and garnishes throughout the shift.
  • Maintain cleanliness of work areas throughout the shift.
  • Understand and comply with applicable federal, state, county, and municipal health, safety, and labor regulations.
  • Notify management of maintenance and repair issues.
  • Complete other job-related duties as requested by management.

Benefits

  • The company describes a comprehensive benefits package intended to support team members' health, future planning, and work-life balance; benefits may vary with employment status. Details are available on the company's career site.
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