Food Runner - Farraddays
About The Position
This role involves high-volume customer interactions, requiring a consistently outgoing, upbeat, and cheerful demeanor. The Food Runner will maintain a pleasant, friendly, and welcoming attitude towards all customers. Key responsibilities include setting up and breaking down assigned work stations, maintaining their cleanliness, and ensuring stations are kept full, especially during peak times. The position also requires informing customers about food ingredients, covering cashiers during breaks, taking orders, answering questions about food items, and making recommendations. Additionally, the Food Runner will remove dirty dishes from tables, assist hosts with seating, reset tables, roll silverware, and set up dining areas and banquet functions. Post-banquet duties include cleanup, moving furniture, and removing dishes and linen. The role also entails efficiently serving food and beverages for banquet functions, understanding alcohol limitations and company policy, and being knowledgeable about casino events and promotions. Maintaining a clean work area and adhering to all policies are essential. The position requires building guest relations by making customers feel welcome and comfortable, and performing other assigned duties.
Requirements
- Must be 21 years of age or older
- Proficient in English verbal and written
- Proficient with iOS devices
- Ability to push and pull up to 50 pounds
- Ability to lift and carry objects up to 35 pounds
- Ability to bend, stoop, twist, reach, and kneel repetitively
- Safely work with provided cleaning chemical and equipment
- Ascend and descend stairs and maintain equilibrium for an extended period
- Must be able to work from a standing position and/or walking motion for extended period
Nice To Haves
- A high school diploma or GED equivalent is preferred.
Responsibilities
- Set up and break down of assigned work stations and maintaining its cleanliness.
- Keep station full at all times, especially during peak business times.
- Inform customers of the ingredients when asked.
- Cover cashiers on breaks and take guests’ orders.
- Answer questions about food items, making recommendations upon request.
- Remove customers’ dirty dishes from tables during the course of their meal using trays.
- Assist hosts with seating guests if necessary.
- Resetting tables after they have been cleared.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Accurately and appropriately set up banquet functions.
- Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen.
- Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items.
- Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
- Have complete knowledge of all casino events and promotional activities, and assist as needed.
- Keep work area in a clean and orderly manner.
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
- Perform other duties as assigned or reasonably requested by any member of management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
