Cook - Farraddays

Caesars Entertainment•Pompano Beach, FL

21h•Onsite

About The Position

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. The Gaming Analytics Department is responsible for leading all analytical work related to table games, slots, poker and other gaming products. Our team works with table games and slots operational leadership, Shared Services (ESS Gaming), and property leadership (AGMs/GMs) to optimize the gaming floor and explore/test new products. Some of their activities include: Gaming asset optimization: making recommendations for the types of table games and number of slot units necessary to satisfy demand. Creating and updating recurring product performance models and reports. Advising gaming leadership: analyzing and reporting on the financial performance and profitability of table games and slot units on a monthly basis. Assisting with ad hoc analyses

Requirements

Must be consistently outgoing, upbeat, and cheerful.
Resiliency to deal with difficult guests in all types of business conditions.
Ability to work effectively and courteously with fellow employees.
Proficiency in operating kitchen equipment including slicer, steamer, deep fryer, oven, broiler, grill, mixer, kettle, braiser, flat top and knives.
Ability to accurately prepare food items according to established measurements and recipes.
Knowledge of health codes and hand washing guidelines.
Complete knowledge of all casino events and promotional activities.
Ability to maintain a clean and orderly work area.
Adherence to regulatory, departmental, and Company policies.
Ability to handle routine customer complaints and incidents.
Ability to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Responsibilities

Deal with high-volume customer interactions.
Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
Operate all necessary kitchen equipment including, but not limited to, slicer, steamer, deep fryer, oven, broiler, grill, mixer, kettle, braiser, flat top and knives.
Accurately prepare all food items according to established measurements and recipes.
Prepare hot and cold sauces.
Ensure consistent product delivery to the customer.
Check station before, during, and after shift for proper set-up and cleanliness.
Actively participate with staff to cook, prepare, dish-up and assemble all food for assigned outlet(s).
Perform all assigned side work to include replenishing/restocking work station with supplies.
Adhere to control procedure for food costs and quality.
Provide clear direction, instruction, and guidance to subordinates.
Encourage and abide by all health codes and hand washing guidelines.
Have complete knowledge of all casino events and promotional activities, and assist as needed.
Keep work area in a clean and orderly manner.
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests.
Perform other duties as assigned or reasonably requested by any member of management.