Food Runner - Farraddays

Caesars Entertainment•Pompano Beach, FL

20h•Onsite

About The Position

The Food Runner position at Farraddays involves high-volume customer interactions, requiring a consistently outgoing, upbeat, and cheerful demeanor. The role demands maintaining a pleasant, friendly, and welcoming attitude towards all customers, both external and internal. Responsibilities include setting up and breaking down assigned work stations, maintaining their cleanliness, and ensuring they are fully stocked, especially during peak business hours. The Food Runner must be able to inform customers about ingredients when asked, cover cashiers during breaks, take guest orders, and answer questions about food items, offering recommendations as needed. This role also involves clearing dirty dishes from tables using trays, assisting hosts with seating guests, and resetting tables after clearing. Additional duties include rolling silverware, setting up food stations or dining areas for the next shift or large parties, and accurately setting up and cleaning up after banquet functions. The Food Runner will efficiently serve all food and beverage items for banquet functions, including plated and buffet dining and bar items, while possessing knowledge of customer alcohol limitations and company policies regarding them. A thorough understanding of all casino events and promotional activities is also required, with assistance as needed. The role requires keeping the work area clean and orderly and adhering to all regulatory, departmental, and Company policies ethically. A flexible schedule is necessary, including late nights, weekends, and holidays, with potential shift changes. Building guest relations through conversation, making them feel welcome and comfortable, and inviting them back is a key aspect of the role. Other duties may be assigned by management.

Requirements

Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Responsibilities

Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
Set up and break down of assigned work stations and maintaining its cleanliness.
Keep station full at all times, especially during peak business times.
Responsible for informing customers of the ingredients when asked.
Cover cashiers on breaks and take guests’ orders.
Answer questions about food items, making recommendations upon request.
Remove customers’ dirty dishes from tables during the course of their meal using trays.
Assist hosts with seating guests if necessary.
Resetting tables after they have been cleared.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Accurately and appropriately set up banquet functions.
Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen.
Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items.
Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
Have complete knowledge of all casino events and promotional activities, and assist as needed.
Keep work area in a clean and orderly manner.
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
Perform other duties as assigned or reasonably requested by any member of management.