Food Runner / Expeditor
About The Position
Join the team at Madeline Hotel & Residences, Auberge Collection, as a Food Runner / Expeditor. This role supports an exceptional guest dining experience by coordinating communication between the front and back of house and ensuring food orders are completed accurately, prioritized appropriately, and delivered efficiently. The position also involves assisting servers, bartenders, and guests, maintaining restaurant equipment and work areas, and ensuring food safety standards are followed. The targeted compensation range for this full-time, non-exempt position is $12.14 plus tips. The position offers a competitive compensation package presented by Auberge Resorts Collection.
Requirements
- Ability to work a flexible schedule, including weekends and holidays, according to department needs.
- Ability to communicate in English.
Nice To Haves
- Prior customer service or similar experience, preferably in a luxury setting.
Responsibilities
- Coordinate kitchen communication between front-of-house and back-of-house teams by calling out orders, checking dish status, and notifying waitstaff when dishes are ready.
- Ensure orders are completed accurately, on time, and in the correct priority.
- Add finishing touches to dishes, including garnishes and removing smudges.
- Assist servers, bartenders, and guests during dining, including taking orders and promptly delivering requested items.
- Communicate with guests about their needs and satisfaction with beverages and drinks, providing caring, high-quality service.
- Operate, maintain, and properly clean restaurant equipment and fittings.
- Keep the expediting area and restaurant outlets tidy, organized, and well stocked.
- Ensure food is served according to safety standards, including proper temperature.
- Check in with guests when delivering dishes and ensure they have what they need, as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
