Food Expeditor

Hotel Equities Group, LLC•El Paso, TX

3d•Onsite

About The Position

The Food Expeditor coordinates the timely and accurate delivery of food orders from the kitchen to guests. The role serves as a communication link between front-of-house and back-of-house teams, ensuring orders meet quality, presentation, and temperature standards before leaving the kitchen. It supports organized service flow by managing order tickets, coordinating pickups, assisting with final plate preparation, and supporting restaurant and room service operations at 1700 Steakhouse inside Hotel Paso Del Norte in El Paso, Texas.

Requirements

No formal education or previous experience required.
Strong verbal communication and interpersonal skills.
Ability to follow verbal instructions and demonstrated procedures.
Ability to multitask and manage competing priorities in a fast-paced environment.
Strong attention to detail and commitment to food quality and presentation.
Ability to remain calm, focused, and organized under pressure.
Self-motivated, dependable, and comfortable taking initiative.
Strong customer service skills and a passion for hospitality.
Ability to work independently and effectively as part of a team.
Ability to stand, walk, bend, reach, and lift continuously throughout the shift.
Ability to regularly lift and carry items weighing up to 30 pounds.
Ability to use hands, fingers, and upper body strength to grasp, push, pull, and operate restaurant equipment.
Ability to bend and reach across tables and retrieve items from overhead storage.
Ability to work indoors with occasional exposure to extreme temperatures, including hot kitchens, dishwashing areas, coolers, and freezers.
Ability to safely operate standard restaurant equipment and handle cleaning chemicals using proper safety procedures.
Ability to maintain visual awareness in varying lighting conditions.

Nice To Haves

Basic knowledge of restaurant operations and food service practices.
Food preparation experience.
Food handling training or certification as required by applicable regulations.
Experience with restaurant order ticket systems, kitchen display systems (KDS), point-of-sale (POS) systems, and standard restaurant and food service equipment is helpful but not required.

Responsibilities

Ensure food orders are accurate, properly prepared, and presented to hotel and restaurant standards before leaving the kitchen.
Coordinate food orders and table tickets so guests at the same table receive their meals together.
Verify orders, including guest modifications and special requests.
Assist with final food presentation, including adding garnishes and ensuring plates are clean and visually appealing.
Promptly communicate guest requests, order modifications, and concerns to kitchen associates.
Maintain a clean, organized, and sanitary expediting area in accordance with health department regulations and food safety standards.
Coordinate with kitchen and restaurant teams to maintain an efficient food service flow.
Assist with basic food preparation and deliver food orders to guest tables as needed.
Support room service by coordinating food orders, preparing trays and carts, and delivering orders to guest rooms.
Obtain payment or guest signatures for room service orders when required.
Maintain a friendly, courteous, and professional demeanor with guests and associates.
Follow company, hotel brand, food safety, and sanitation requirements.
Assist other departments and team members as needed and perform other duties as assigned.