Food Expeditor

Schulte Companies • Miami Beach, FL

11d

About The Position

Schulte Hospitality Group is seeking a service-oriented Food Expeditor Runner to deliver food from the kitchen to tables and help maintain an efficient operation with high standards of guest service. The role provides prompt, courteous service to guests and coworkers, supports servers, responds to guest requests, and helps ensure food and beverage service is timely and consistent. The position also involves maintaining clean, organized, safe, and sanitary work areas; keeping current on menus, products, hotel events, and in-house services; and following company hospitality, health, safety, and sanitation standards. The Food Expeditor Runner works with management, coworkers, and other departments and performs related duties as requested. Physical duties include prolonged standing and mobility, bending and reaching, and transporting, pushing, pulling, and maneuvering items weighing up to 50 pounds.

Requirements

• Excellent guest service and communication skills.
• Professional, pleasant, confident, and well-groomed presentation.
• Ability to establish and maintain effective working relationships and work effectively with coworkers, guests, management, and other departments.
• Full knowledge and understanding of company and departmental rules, policies, and procedures.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Comprehensive knowledge of applicable food and beverage codes and regulations.
• Ability to maintain confidentiality of sensitive information.
• Ability to read, write, and communicate verbally in English.
• Ability to perform basic and intermediate math.
• Ability to work flexible hours.
• Working knowledge of POS systems.
• Certificate or license as required.
• Ability to comply with policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.
• Ability to stand and move for prolonged periods, bend and reach, and transport, push, pull, and maneuver items weighing up to 50 pounds.
• Eye-hand coordination and ability to distinguish letters, numbers, and symbols.
• Ability to use standard office equipment and push or pull file cabinet drawers weighing up to 30 pounds.
• Ability to communicate directly and by telephone with the general public, management, and staff.

Responsibilities

• Deliver food accurately and promptly from the kitchen to tables.
• Provide courteous, friendly, and exceptional service to guests and coworkers.
• Maintain established standards for timely food and beverage service and respond appropriately to guest complaints.
• Communicate consistently with management, coworkers, and other departments, including conveying additional guest requests to the appropriate staff member.
• Keep work areas clean, organized, safe, and sanitary; clear tables and maintain the cleanliness of service areas.
• Follow company hospitality standards, including greeting guests warmly and making eye contact.
• Stay up-to-date on hotel events and the details of food and beverage outlets.
• Monitor supplies and inventory, report low supplies or deficiencies, and prepare purchase requests as needed.
• Inspect pool and surrounding areas for cleaning needs, safety hazards, and maintenance or repair needs, and notify the appropriate individuals.
• Serve and prepare food items as directed by management, and maintain knowledge of proper food storage, handling, menus, and products.
• Assist servers by clearing dishes, refilling beverages, and maintaining the cleanliness and organization of the area.
• Assist with the efficient operation of the business and maintain knowledge of in-house services and functions.
• Use sales techniques to upsell and suggest menu items, specials, and beverages.
• Complete side work, including stocking products and cleaning and organizing service areas.
• Enforce guest limit regulations courteously and assist coworkers when needed.
• Maintain the company-issued uniform and a clean, well-groomed appearance in compliance with dress code standards.
• Maintain communication with management, including checking out at the end of the shift.
• Perform related work as requested.

Benefits

• Daily Pay
• Free telemedicine and virtual mental health care access starting on day one
• Multiple health insurance and life insurance options
• 401(k) plan with company match
• Paid parental leave
• Paid time off for eligible associates in accordance with company policy
• Holiday pay
• Pet insurance
• Employee Assistance Program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed