Food Expeditor

Schulte Hospitality Group•Miami Beach, FL

13d

About The Position

Schulte Hospitality Group is seeking a service-oriented Food Expeditor Runner to provide prompt, courteous food and beverage service and support smooth restaurant operations. The role delivers food from the kitchen to tables, assists servers, maintains clean and organized work areas, and promotes positive guest relations. The position requires knowledge of food handling, menus, service standards, and applicable food and beverage regulations. The associate is expected to communicate effectively with guests, coworkers, management, and other departments, and to follow company hospitality, safety, and sanitation standards. Flexible hours may be required.

Requirements

Excellent guest service and communication skills.
Professional, pleasant, confident, and well-groomed presentation.
Ability to establish and maintain effective working relationships and work effectively with coworkers, guests, management, and other departments.
Knowledge and understanding of company and departmental rules, policies, and procedures.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Comprehensive knowledge of applicable food and beverage codes and regulations.
Ability to maintain confidentiality of sensitive information.
Ability to read, write, and communicate verbally in English.
Ability to perform basic and intermediate mathematics.
Ability to work flexible hours.
Working knowledge of POS systems.
Required certificate or license, as applicable.

Responsibilities

Deliver food from the kitchen to tables accurately and in a timely manner.
Provide prompt, exceptional, courteous, and friendly service to guests and coworkers.
Maintain established standards for timely food and beverage service and respond appropriately to guest complaints.
Communicate consistently with management, departmental coworkers, and other departments.
Maintain cleanliness and organization of work areas, clear tables, and complete side work such as stocking and cleaning service areas.
Follow hospitality standards, including greeting guests warmly and making eye contact.
Stay informed about hotel events and food and beverage outlets, and maintain knowledge of in-house services and functions.
Maintain a safe and sanitary workplace and comply with health, safety, and sanitation standards.
Monitor supplies and inventory, report low supplies or deficiencies, and submit purchase requests when needed.
Inspect pool and surrounding areas for cleaning needs, safety hazards, and maintenance or repair needs, and notify appropriate staff.
Serve and prepare food items as directed by management and maintain knowledge of food storage, handling, menus, and products.
Assist servers by clearing dishes, refilling beverages, and maintaining area cleanliness and organization.
Communicate additional guest requests to the appropriate staff member.
Use sales techniques to upsell and suggest menu items, specials, and beverages.
Learn and use guest names when possible.
Enforce guest limit regulations courteously and firmly.
Assist coworkers as needed and perform related duties as requested.
Maintain the required company uniform, grooming, and appearance standards.
Maintain communication with management, including checking out at the end of a shift.

Benefits

Daily Pay access, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates under company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Discounts on event tickets, electronics, gym memberships, and other items through Schulte Savings Marketplace.