Food Runner/Busser

The Pacific Club•Honolulu, HI

About The Position

The Food Runner/Busser ensures prompt and polite service to members and guests and serves as a liaison between the kitchen and servers. The role includes carrying food trays to the appropriate tables and serving food, preparing service stations, clearing and resetting tables, removing trays from dining and banquet rooms, and cleaning and closing service stations. The position requires flexibility to work weekends, holidays, evenings, and extended hours as operational demands require. Work hours are driven by business needs rather than a fixed schedule. Morning hours are 6:00 a.m. to 10:30 a.m.; lunch hours are 10:30 a.m. to 2:30 p.m.; evening shifts start at 3:30 p.m. This is a part-time, hourly, non-exempt position paying $17–$19 per hour based on experience. The employer describes a core-values-driven, inclusive environment and opportunities for professional development, mentorship, and resources to support employees’ growth. Benefits are offered to full-time and part-time employees who consistently work 20 or more hours per week.

Requirements

High school diploma or GED equivalent.
TB test and Gray liquor card.
Ability to work weekends and holidays.
Ability to lift 30 pounds and carry trays of food.
Ability to stand for up to eight hours and perform continuous repetitive motions.
Ability to work in a hot, humid, and noisy environment.

Nice To Haves

Kitchen serving and/or fine dining experience.

Responsibilities

Ensure compliance with alcohol service laws and club policies.
Respond promptly and courteously to members and guests.
Advise the supervisor of member or guest complaints as soon as they occur, and report guest complaints immediately.
Set up, serve, and clean dining or banquet areas, including opening and closing side work.
Deliver food and beverages, pour and refill drinks, and clear dishes.
Maintain cleanliness in assigned work areas and follow food safety standards.
Assist with event breakdown and room resets.
Adhere to schedules and attend scheduled meetings and pre-shift sessions.
Complete additional tasks as directed by supervisors and management, and work collaboratively with the team.

Benefits

Professional development opportunities, mentorship, and resources.
For employees consistently working 20 or more hours per week: 100% health, dental, and vision insurance premium coverage for employees, and 70% of dependent premiums covered by the Club.
Free parking.
Free daily employee meal.
Christmas and anniversary bonuses.
Employee of the Month bonuses.
401(k) eligibility after six months of service, with employer matching 50% of employee contributions.
10 paid vacation days and 5 PTO days.
10 paid holidays.
Paid time off for birthday.
Paid time off for bereavement.
Pre-tax flexible spending accounts.
Employee assistance program.
Financial wellness program.
Group life insurance.