Summer Staff Food Retail Team Lead

MOUNT HERMON ASSOCIATION INCORPORATED•Felton, CA

16d•$340 - $408•Onsite

About The Position

The Summer Staff Food Retail Team Lead provides oversight and leadership to the food retail team and ensures guests receive welcoming, seamless, professional service. The role aims to bless and minister to guests and staff in a manner consistent with Mount Hermon Association, Inc.’s (MHA) mission, vision, culture code, beliefs, and standards of conduct. This is a ministerial position: staff are expected to demonstrate their Christian faith through their work, stewardship, relationships, and behavior, and to participate in gatherings that include prayer, worship, and Bible-centered teaching. The position oversees and directs Food Retail Associates and may act as supervisor when the Food Retail Manager is unavailable. The role is based at Santa Cruz – Mount Hermon, California, with work in the Santa Cruz Mountains and the Conference Center setting. Staff must be at least 18 because of onsite community living and may be assigned secondary roles.

Requirements

High school graduate; the qualifications section also specifies at least one year of college.
Food Handler card.
Valid driver’s license and compliance with MHA driving guidelines for MHA-owned vehicles and personal vehicles used for business.
Must be at least 18 years old due to onsite community living.
Must have a heart to serve and be willing to lead by example.
Ability to remain calm and rational in stressful situations; punctuality and responsibility.
Strong interpersonal skills with people of all ages; observant and attentive.
Excellent communication, problem-solving, and organizational skills.
Ability to articulate the gospel of Jesus Christ as communicated in Scripture.
Mature understanding of and respect for authority, peers, camp guidelines, and principles.
Ability to learn a cash register and accurately process cash and credit transactions, or previous POS system experience.
General understanding of correct food handling and safe serving techniques.
Must adhere to MHA’s mission, vision, culture code, standards of conduct, dress code, and professional grooming standards.
Satisfactory completion of a background investigation and proof of eligibility to work in the United States, or a valid work permit as stated in the posting.
Ability to work both indoors and outdoors in heat, cold, wet or humid, and dry or arid conditions.
Ability to sit, stand, squat, stoop, twist, and lift up to 50 pounds.

Nice To Haves

Serve Safe Certificate, or ability to obtain one.
Previous food, retail, or sales experience.
Cash-handling experience.
Previous supervisory experience.
General accounting skills related to retail sales.

Responsibilities

Encourage and direct team members, lead by example, and act as supervisor when the Food Retail Manager is unavailable.
Communicate professionally and clearly with customers and team members, providing prompt and courteous service.
Identify guest needs and teach the team to suggest products appropriately to enhance service and meet sales goals.
Merchandise, stock, rotate, and store products according to standards so they are appealing and used in a timely manner.
Perform and assign cleaning tasks according to duty rosters and standards; maintain the facility and ensure cleaning and food-temperature logs are recorded accurately and on time.
Follow cash-register policies and inventory stocking and recording guidelines to maintain accurate records and adequate inventory.
Reconcile and deposit daily sales and ensure cash drawers are balanced at the end of the day.
Make change daily or as needed to maintain sufficient cash in drawers.
Ensure food and drink orders at the Coffee Shop and Fountain are prepared properly and sanitarily, with quality and quantity controlled.
Participate in and facilitate weekly Bible teachings and prayer meetings.
Perform other duties as assigned by the supervisor.