Food Program Manager

Hydrite • Columbus, OH

1d

About The Position

The Food Program Manager provides consultative service to Hydrite’s sanitation customers in the food industry. The role also supports Business Development Managers and Regional Managers in managing relationships at all levels and growing business within each account. Overnight travel or work may be required throughout the area based on business needs.

The manager works with customers to optimize plant sanitation programs, meet plant survey performance standards and PAMP goals, identify and address problems, and deliver service plans that support continuous profit improvement. The role requires understanding each account’s process flow, communicating deviations from surveys promptly to the Regional Manager, preparing service and usage reports, training sanitation employees, and meeting mutually established annual objectives. The position also requires compliance with applicable SOPs, RCRA requirements, and regulatory, health and safety, and process training activities.

Requirements

• At least 5 years of experience in a related field.
• Strong understanding of food and/or dairy sanitation, its effects on food quality, and customer profitability.
• Mechanical aptitude.
• Excellent verbal and written communication skills.
• Strong computer skills and knowledge of PowerPoint, Word, Excel, and related software.
• Self-starter.
• Valid driver’s license and excellent driving record.
• Communication and interpersonal skills, and ability to read, write, and speak English.
• Must be RCRA compliant.

Nice To Haves

• Bachelor’s degree from an accredited college or university is preferred but not required.
• Technical or marketing degree is a plus.

Responsibilities

• Provide consultative service to sanitation customers in the food industry.
• Support Business Development Managers and Regional Managers in managing customer relationships and growing business within accounts.
• Optimize plant sanitation programs to meet performance standards established in plant surveys and PAMP goals.
• Identify and facilitate on-site corrective actions when applicable, before requesting assistance from other departments or personnel.
• Determine, communicate, and manage the steps needed to achieve PAMP goals.
• Prepare written service and usage reports as requested by customers or the manager.
• Understand and explain the process flow at each account; identify latent customer problems and solutions.
• Immediately communicate all deviations from surveys to the Regional Manager.
• Assist with plant surveys, presentations, and designing service plans that deliver the value of Hydrite’s service program.
• Adjust customer cost plans when applicable.
• Meet annual goals and objectives established with the Regional Manager and execute the sales/service task cycle.
• Perform duties in relevant SOPs and other duties as assigned.
• Train sanitation employees in group settings.
• Meet the needs of external customers and internal Hydrite stakeholders, and uphold Hydrite’s Standard of Excellence by maintaining quality facilities and providing quality products and services.
• Participate in RCRA, regulatory, health and safety, and process training as required; remain RCRA compliant.
• Review changes and additions with the supervisor.

Benefits

• Up to 10% retirement contribution.
• $600 per year wellness incentive.
• Three weeks of starting paid time off.
• Medical, dental, and vision coverage, eligible the first day of the month following hire.
• 401(k) and profit sharing.
• Life insurance.
• Tuition reimbursement.
• Adoption assistance.
• Legal services insurance.
• Scholarship awards for employees’ children.
• Summer picnic and community giving events.
• Free family wellness coaching, including access to a nutritionist and fitness coach.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed