Food Program Manager

Hydrite•Columbus, IN

About The Position

The Food Program Manager provides consultative service to Hydrite’s sanitation customers in the food industry. The role also supports Business Development Managers and Regional Managers in managing relationships at all levels and growing business within each account. Overnight travel and work may be required throughout the area based on business needs. The position works with customers to optimize plant sanitation programs against plant survey performance standards and PAMP goals; identifies and facilitates corrective actions; determines and manages the steps needed to achieve goals; and prepares written service or usage reports when requested. The manager must understand each account’s process flow, identify customer problems and solutions, and promptly report all deviations from surveys to the Regional Manager. The role also supports plant surveys, presentations, and service-plan design; adjusts customer cost plans when applicable; meets mutually established annual goals and objectives; and executes the sales/service task cycle. It includes training sanitation employees in group settings, meeting internal and external customer needs, following relevant SOPs, maintaining Hydrite’s quality standards, and participating in required RCRA, regulatory, health and safety, and process training. The position reports to the Regional Manager.

Requirements

Minimum five years of experience in a related field.
Strong understanding of food and/or dairy sanitation and its effect on food quality and customer profitability.
Mechanical aptitude.
Excellent verbal and written communication skills.
Strong computer skills and knowledge of PowerPoint, Word, Excel, and related software.
Self-starter.
Valid driver’s license and excellent driving record.
Communication and interpersonal skills, and the ability to read, write, and speak English.

Nice To Haves

Bachelor’s degree from an accredited college or university is preferred but not required; a technical or marketing degree is a plus.

Responsibilities

Provide consultative sanitation-program services to food-industry customers and optimize programs to plant survey performance standards and PAMP goals.
Identify and facilitate on-site corrective actions when applicable before seeking assistance from other Hydrite departments or personnel.
Determine, communicate, and manage the sequential steps required to meet PAMP goals.
Prepare written service and usage reports as requested by customers and the manager.
Understand and articulate the process flow at each account.
Identify latent customer problems and their solutions.
Immediately communicate all deviations from surveys to the Regional Manager.
Assist with plant surveys, presentations, and service-plan design to deliver the value of Hydrite’s service program and continuous profit improvement for customers.
Adjust customer cost plans when and where applicable.
Meet annual goals and objectives established with the Regional Manager and execute the sales/service task cycle.
Perform duties outlined in relevant SOPs and other assigned duties.
Speak in group settings to train sanitation employees.
Diligently meet the needs of external customers and internal Hydrite stakeholders.
Uphold Hydrite’s Standard of Excellence by maintaining quality facilities and providing quality products and services to internal and external customers.
Participate in required RCRA, regulatory, health and safety, and process training; review changes or additions with the supervisor and maintain RCRA compliance.

Benefits

Up to 10% retirement contribution.
$600 per year wellness incentive.
Three weeks of starting paid time off.
Medical, dental, and vision coverage, eligible the first day of the month following hire date.
401(k) and profit sharing.
Life insurance.
Tuition reimbursement.
Adoption assistance.
Legal services insurance.
Scholarship awards for children of employees.
Summer picnic.
Community giving events.
Free family wellness coaching, including a nutritionist and fitness coach.