Food Pantry Program Manager

First Community Church•Columbus, OH

4d•Onsite

About The Position

First Community Church seeks an organized, compassionate leader to manage its Heart to Heart food pantry. In this role, you will oversee daily operations, support volunteers, build community partnerships, and help people access food and other resources in a welcoming, respectful environment. This position combines hands-on pantry work with volunteer leadership, program administration, fundraising, and community outreach.

Requirements

A bachelor’s degree or equivalent.
Strong written and verbal communication skills.
The ability to build constructive relationships with people from a wide range of backgrounds.
Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
Working knowledge of Microsoft Office and other office software.
Flexibility when responding to changing needs and unexpected situations.
Sound judgment, integrity, discretion, and respect for personal and professional boundaries.
A commitment to supporting the mission, vision, and principles of First Community Church and Heart to Heart.

Nice To Haves

Previous food pantry or non-profit experience preferred.

Responsibilities

Manage pantry operations
Coordinate food, toiletry, and supply ordering with the volunteer order coordinator and Mid-Ohio Food Collective.
Oversee donation scheduling and intake, pantry organization, and weekly Pop-Up Pantry operations.
Develop and improve procedures that support reliable, efficient service.
Build supportive relationships with pantry clients and connect them with additional resources as needed.
Coordinate shared spaces, projects, and events with other First Community Church ministries.
Lead and support volunteers
Recruit, train, and support volunteers of all ages and abilities, including volunteer leaders responsible for specific areas of pantry operations.
Ensure adequate staffing for pantry shifts and special events.
Manage online sign-ups and maintain volunteer records, including training, waivers, and service hours.
Train volunteers on church policies, pantry procedures, and compliance guidelines.
Foster a safe, respectful environment and coordinate volunteer appreciation efforts.
Manage resources and communications
Manage the pantry budget and monitor income and expenses.
Apply for grants, coordinate fundraising, and seek financial and material donations.
Respond to community inquiries about donations, food drives, and events.
Communicate regularly with volunteers, donors, and community members through email and social media.
Keep the Minister of Mission & Justice informed about operations, needs, and emerging issues.
Build community connections
Strengthen relationships with church staff, members, ministry teams, and community partners.
Promote opportunities to volunteer, donate, and organize food drives or collections.
Coordinate presentations and pantry tours with ministry leadership.
Represent Heart to Heart at relevant ministry meetings and events.