Food Program Manager
About The Position
The Food Program Manager provides consultative service to Hydrite’s sanitation customers in the food and dairy industry. The role also supports Business Development Managers and Regional Managers in managing relationships at all levels of customer organizations and growing business within assigned accounts. The position is responsible for helping customers optimize sanitation programs, meet plant survey and PAMP goals, identify and address problems, and deliver continuous profit improvement. It also includes training sanitation employees, preparing service and usage reports, meeting mutually established annual goals, and complying with applicable SOPs, safety, regulatory, and RCRA requirements.
Requirements
- At least 5 years of experience in a related field.
- Aseptic processing and/or aseptic sanitation experience.
- Strong understanding of food and/or dairy sanitation, its effect on food quality, and customer profitability.
- Mechanical aptitude.
- Excellent verbal and written communication skills.
- Strong computer skills and knowledge of PowerPoint, Word, Excel, and related software.
- Self-starter.
- Valid driver’s license and excellent driving record.
- Communication and interpersonal skills, and the ability to read, write, and speak English.
Nice To Haves
- Bachelor’s degree from an accredited college or university; a technical or marketing degree is a plus.
Responsibilities
- Provide consultative service to sanitation customers in the food and dairy industry.
- Support Business Development Managers and Regional Managers in managing customer relationships and growing business within accounts.
- Optimize plant sanitation programs to meet performance standards established in plant surveys and PAMP goals.
- Identify and facilitate corrective actions on-site when applicable before requesting assistance from other Hydrite departments or personnel.
- Determine, communicate, and manage the sequential steps necessary to meet PAMP goals.
- Prepare written service and usage reports as requested by customers and the manager.
- Understand and explain process flow at each account.
- Identify latent customer problems and their solutions.
- Immediately communicate all deviations from survey to the Regional Manager.
- Assist with plant surveys, presentations, and service-plan design to deliver the value of Hydrite’s service program and continuous profit improvement for customers.
- Adjust the customer’s cost plan when applicable.
- Meet annual goals and objectives established mutually with the Regional Manager and execute the sales/service task cycle.
- Perform duties outlined in relevant SOPs and other assigned duties.
- Speak in group settings to train sanitation employees.
- Diligently meet the needs of external customers and internal Hydrite colleagues.
- Uphold Hydrite’s Standard of Excellence by maintaining quality facilities and providing quality products and services.
- Participate in RCRA, regulatory, health and safety, and process training as required; review changes and additions with the supervisor and remain RCRA compliant.
Benefits
- Up to 10% retirement contribution.
- $600 per year wellness incentive.
- Three weeks of starting paid time off.
- Medical, dental, and vision coverage, eligible the first day of the month following the hire date.
- 401(k) and profit sharing.
- Life insurance.
- Tuition reimbursement.
- Adoption assistance.
- Legal services insurance.
- Scholarship awards for children of employees.
- Summer picnic and community giving events.
- Free family wellness coaching, including a nutritionist and fitness coach.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
