Food Prep Lead

Circle K•Wakefield, MA

13d•$16 - $17•Onsite

About The Position

The Food Prep Lead oversees food preparation and service operations, merchandising, customer service, inventory, facility cleanliness, and compliance with company, brand, and legal standards. The role supervises food prep employees when the Store Manager is absent, helps train and coach staff, and adjusts assignments to support efficient service. It also performs food preparation and serving, maintains equipment and displays, and supports store security and administrative operations. The position is full-time, with flexible availability across days, evenings, overnights, and weekends. Work is primarily indoors, with occasional outdoor duties such as cleaning parking lots, gas pumps, and taking out garbage. The role may involve cold or warm temperature extremes, occasional noise, working alone, and periodic supervision. Hiring range is $15.50 to $17.00.

Requirements

At least 18 years old.
High school diploma or equivalent, plus 6 months to 1 year of retail store or food service work experience, or an equivalent combination of education, training, and work experience.
Knowledge of basic business and customer service principles, including planning, organizing, resource management, and leadership.
Ability to communicate information and ideas clearly and understandably.
Ability to handle customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled and arrive on time.
Ability to accurately operate equipment such as hot or cold or beverage dispensers, grills, ovens, fry stations, and other machines or tools.
Ability to perform the essential duties and physical functions and work in the described conditions.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects by hand throughout the shift; push or pull with arms using up to 20 pounds of force; reach overhead; bend, twist, stoop, kneel, squat, push, and pull.
Ability to communicate orally, operate a cash register and/or computer keyboard, work alone, and stand and/or walk for an entire shift.
May need to climb a ladder to store or retrieve materials or place and remove signs.

Responsibilities

Ensure grocery deliveries are accurate, stocked, attractively displayed, and priced correctly; complete build-to’s for ordering merchandise.
Check in deliveries, price and stock merchandise according to schematics, verify invoices, review discrepancies with the Store Manager, and bring outdated merchandise to the Store Manager’s attention.
Assemble, date, and price-mark displays; rotate food and monitor quality and freshness.
Maintain food preparation areas and display cases; monitor and organize inventory to prevent out-of-stock items.
Use and coach staff in suggestive selling and other sales techniques; make price changes and place advertising and pricing signage according to company or brand guidelines.
Provide courteous, prompt customer service; greet and thank customers and resolve or assist with routine concerns.
Prepare and serve quality food and beverages.
Maintain a safe and clean work environment, including cleaning floors, windows, counters, displays, store areas, and bathrooms; remove trash and debris; inspect facilities and equipment; and clean and sanitize food service equipment.
Notify the Store Manager of inventory or operating discrepancies; receive and sign vendor deliveries and verify product quality and quantity as needed; follow guidelines for breakage and spoilage.
Supervise food prep employees in the Store Manager’s absence; help coach and train employees; monitor customer traffic and adjust employee duties or schedules to reduce waiting time; assist with employee counseling and feedback.
Follow and ensure staff follow government laws, health and safety codes, food brand inspection standards, and company policies and procedures; seek management guidance on legal questions or obligations.
Assist the Store Manager with maintaining a safe environment and protecting company assets; report injuries, theft, property damage, sanitation or waste-disposal issues, and potentially unsafe, unlawful, or unethical conduct.
Attend job-related meetings, which may require irregular hours; foster cooperation and maintain workflow; comply with company policies; contribute to team efforts; and perform duties with minimal supervision.
Perform other duties assigned by the Store Manager; maintain accurate timekeeping records for self and ensure employees do so; take inventory of supplies and equipment as needed.