Food Prep Lead

Circle K•Franklin, TN

13d•Onsite

About The Position

The Food Prep Lead oversees food preparation and service operations, ensuring quality food and beverage service, excellent customer satisfaction, safe and sanitary work areas, accurate inventory management, and compliance with company, brand, and government requirements. The role supports food merchandising, supervises food prep employees when the Store Manager is absent, and helps train and coach employees. The position is full-time at Circle K Store 4703914 in Franklin, Tennessee, with day-shift availability across weekdays and weekends required.

Requirements

Must be at least 18 years old.
High school diploma or equivalent, plus 6 months to 1 year of retail store or food service work experience, or an equivalent combination of education, training, and work experience.
Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership skills.
Ability to communicate information and ideas clearly and understandably.
Ability to handle customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled and arrive on time.
Ability to operate equipment such as hot or cold food or beverage dispensers, grills, ovens, fry stations, and other machines or tools accurately.
Ability to perform the stated essential duties and physical functions and work in the described conditions.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to perform handwork involving grasping, reaching, and manipulating objects with eye-hand coordination throughout the shift.
Ability to push or pull with arms using up to 20 pounds of force, reach overhead, bend and twist at the waist, and stoop, kneel, squat, push, and pull.
Ability to communicate orally, operate a cash register and/or computer keyboard, and work alone.
Ability to stand and/or walk for an entire shift and, when necessary, climb a ladder to store or retrieve materials or place and remove signs.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, and tolerate occasional noise.

Responsibilities

Ensure grocery deliveries are accurate, merchandise is stocked and attractively displayed, and items are priced correctly.
Complete build-to’s for ordering and purchasing merchandise; maintain inventory through delivery check-in, pricing, stocking, and rotation of food items.
Verify delivery invoices, review discrepancies with the Store Manager, and bring outdated merchandise to the Store Manager for review.
Assemble, date, and price in-store displays; make price changes and place advertising and pricing signage according to company or brand guidelines.
Monitor food quality and freshness, and maintain food preparation areas and display cases to protect customers and attract business.
Organize inventory to avoid out-of-stock items and use or coach suggestive selling techniques to maximize sales.
Assist with training new associates, emphasizing customer service and company or brand standards.
Provide prompt, courteous, friendly, and attentive customer service; greet customers, thank them, and resolve routine concerns within established guidelines.
Prepare and serve quality food and beverages to meet customer needs.
Maintain a safe and clean work environment, including sweeping and mopping floors; cleaning windows, counters, displays, store areas, and bathrooms; and disposing of trash and debris.
Inspect facilities and equipment for safety, cleanliness, and proper working order; clean, sanitize, and maintain food service equipment.
Notify the Store Manager of inventory or operating discrepancies; receive and sign vendor deliveries when needed and verify product quality and quantity.
Follow company or brand guidelines for product breakage and spoilage.
Supervise food prep employees in the Store Manager’s absence; coach and train employees, monitor customer traffic, adjust assignments to reduce wait times, and assist with employee counseling and feedback.
Ensure food prep employees follow government laws, health and safety codes, food brand inspection standards, and company policies and procedures; seek management guidance on legal questions or obligations.
Assist the Store Manager with maintaining a safe environment and protecting company assets; report incidents and suspected unsafe, unlawful, or unethical conduct.
Attend job-related meetings, which may require irregular hours, and maintain cooperative intradepartmental workflow.
Follow company policies and procedures, contribute to team efforts, and perform duties with minimal supervision and other duties assigned by the Store Manager.
Keep accurate timekeeping records for oneself and ensure employees keep accurate records; may take inventory of supplies and equipment.
Report to work on time and follow the dress and appearance code.