Food Prep Lead

Circle K•Meredith, NH

About The Position

The Food Prep Lead oversees food merchandising and preparation operations, ensuring products are accurately received, stocked, displayed, priced, rotated, and kept fresh. The role prepares and serves quality food and beverages, maintains the food preparation area and display cases, supports sales through suggestive selling, and provides courteous customer service. It also includes monitoring inventory, validating deliveries, maintaining facility cleanliness and equipment, and reporting discrepancies or incidents to the Store Manager. In the absence of the Store Manager, the Food Prep Lead supervises food prep employees, helps train and coach staff, adjusts assignments to manage customer traffic, and supports employee performance. The role ensures food-preparation staff follow applicable laws, health and safety codes, brand inspection standards, and company policies. It also assists with security and asset protection, accurate timekeeping, meetings, and other duties assigned by the Store Manager.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent, plus 6 months to 1 year of retail store or food service work experience, or an equivalent combination of education, training, and work experience.
  • Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership.
  • Ability to communicate information and ideas clearly and understandably.
  • Ability to handle customers and unanticipated problems or events using standard procedures.
  • Ability to work as scheduled and arrive on time.
  • Ability to accurately operate equipment such as hot or cold beverage dispensers, grills, ovens, fry stations, and other machines or tools.
  • Ability to perform the essential duties and physical functions and work in the described conditions.
  • Ability to stand and/or walk for an entire shift and work alone.
  • Ability to grasp, reach, and manipulate objects with hand-eye coordination; reach overhead; and bend, twist, stoop, kneel, squat, push, and pull.
  • Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
  • Ability to push or pull with arms using up to 20 pounds of force.
  • Ability to communicate orally and operate a cash register and/or computer keyboard.
  • May be required to climb a ladder to store or retrieve materials or place and remove signs.

Responsibilities

  • Receive, validate, price, stock, rotate, and merchandise grocery and food products in accordance with company guidelines and schematics.
  • Complete build-to’s for merchandise ordering and purchasing, monitor inventory, and help prevent out-of-stock items.
  • Prepare, assemble, date, price, and maintain in-store displays; make price changes and place advertising and pricing signage.
  • Monitor food quality and freshness, and maintain food preparation areas and display cases.
  • Prepare and serve quality food and beverages and use or coach staff in suggestive selling techniques.
  • Provide prompt, courteous customer service; greet customers, thank them, and resolve routine concerns within established guidelines.
  • Assist with training new associates and coach employees on customer service and operating standards.
  • Maintain a safe and clean work environment, including cleaning floors, windows, counters, displays, store areas, bathrooms, and food service equipment, and disposing of trash.
  • Inspect store facilities and equipment for safety, cleanliness, and proper working order.
  • Notify the Store Manager of inventory or operating discrepancies; follow product breakage and spoilage guidelines.
  • In the absence of the Store Manager, supervise food prep employees and adjust or reassign duties to manage customer traffic and operational needs.
  • Assist with employee counseling and provide performance feedback.
  • Ensure food prep employees follow applicable laws, health and safety codes, food brand inspection standards, and company policies and procedures.
  • Assist the Store Manager in maintaining a safe environment and protecting company assets; report injuries, theft, property damage, sanitation issues, and suspected unsafe, unlawful, or unethical conduct.
  • Attend job-related meetings, maintain cooperative workflow, keep accurate timekeeping records, and perform other assigned duties.
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