Food Prep Assistant

Circle K•Shallotte, NC

7d•Onsite

About The Position

The Food Prep Assistant prepares and serves food and beverages, maintains food preparation areas and display cases, and supports merchandising, inventory, customer service, facility upkeep, and store operations. The position may supervise food prep employees and assist with training, scheduling, coaching, and assigning duties in the Store Manager’s absence. The role follows company and brand standards, food safety procedures, applicable laws, and health and safety requirements, and performs other duties as assigned. Work is approximately 95% indoors, with occasional outdoor cleaning duties and exposure to cold temperatures in walk-in coolers or freezers and to occasional noise. The position involves working with minimum direction and periodic supervision. Shifts may include days, evenings, overnights, and weekends; job-related meetings may require irregular hours.

Requirements

Must be at least 18 years old.
High school diploma or equivalent, plus 6 months to 1 year of retail store or food service work experience, or an equivalent combination of education, training, and work experience.
Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership skills.
Ability to communicate information and ideas clearly and understandably.
Ability to deal with customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled and arrive on time.
Ability to accurately operate equipment such as hot or cold food or beverage dispensers, grills, ovens, fry stations, and other machines or tools.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, including eye-hand coordination.
Ability to push or pull with arms using up to 20 pounds of force; reach overhead; bend and twist at the waist; stoop, kneel, squat, push, and pull.
Ability to communicate orally, operate a cash register or computer keyboard, work alone, and stand or walk for an entire shift.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors; tolerate occasional noise.
May need to climb a ladder to store or retrieve materials or place and remove signs.

Responsibilities

Ensure grocery deliveries are accurate, merchandise is stocked and attractively displayed, and items are priced correctly.
Complete build-to orders and maintain inventory by checking in deliveries, pricing and stocking merchandise according to schematics, and identifying items to reorder or replenish.
Verify delivery invoices and product quality and quantity, address discrepancies with the Store Manager, and follow vendor check-in procedures.
Prepare displays by assembling, dating, and price-marking items; make price changes and place advertising and pricing signage according to company or brand guidelines.
Rotate food items and monitor quality and freshness to help protect customers from illness.
Maintain food preparation areas and display cases, and prepare food according to menus and recipes, including proper weights, holding times, temperatures, and safe food-handling procedures.
Prepare and serve quality food and beverages; provide courteous, prompt customer service, greet and thank customers, and help resolve routine concerns.
Use and coach suggestive selling and other techniques to maximize sales; monitor and organize inventory to reduce out-of-stock items.
Maintain a safe and clean work environment, including cleaning floors, windows, counters, displays, store areas, bathrooms, and equipment; remove trash and debris and inspect facilities and equipment.
Notify the Store Manager of inventory or operating discrepancies and follow company or brand guidelines for product breakage and spoilage.
In the Store Manager’s absence, supervise food prep employees and assist with training, coaching, scheduling, assigning duties, counseling, and performance feedback.
Monitor customer traffic and adjust employee assignments or duties to reduce waiting times and meet operational needs.
Follow and ensure food prep employees follow applicable laws, health and safety codes, food brand inspection standards, and company policies and procedures.
Assist in maintaining a safe environment and protecting company assets; report incidents and suspected unsafe, unlawful, or unethical conduct to the Store Manager.
Prepare or assist with periodic sales, product, and operating reports as directed by the QSR Supervisor; attend job-related meetings.
Maintain cooperative departmental workflow, comply with company policies and procedures, and perform related duties with minimal supervision.
Take inventory of supplies, equipment, and stock; review and verify employee paperwork and timekeeping records for accuracy and completeness.