Food Prep Assistant

Circle K•San Antonio, TX

4d•Onsite

About The Position

The Food Prep Assistant prepares and serves quality food and beverages, supports food merchandising and inventory, and helps maintain a clean, safe, customer-friendly food preparation area. The role includes receiving and verifying deliveries, stocking and rotating merchandise, preparing displays, monitoring product quality and freshness, and preparing food according to menus, recipes, weights, holding times, temperatures, and safe food-handling procedures. The position provides courteous customer service, responds to routine customer concerns, and may assist with suggestive selling, training, coaching, and supervising food-prep employees when the Store Manager is absent. It also supports staffing and scheduling, financial and inventory controls, compliance with food safety and company standards, security and incident reporting, and preparation of sales, product, and operating reports. The employee performs related duties as assigned, often with minimal supervision. Work is approximately 95% indoors, with some outdoor cleaning duties and occasional exposure to cold in walk-in coolers or freezers and to noise. The role requires standing or walking for an entire shift and performing physical tasks such as lifting, carrying, pushing, pulling, reaching, bending, and operating equipment. The listed shift availability is overnights on weekends.

Requirements

Minimum age of 18 years.
High school diploma or equivalent, plus 6 months to 1 year of retail-store or food-service work experience, or an equivalent combination of education, training, and work experience.
Knowledge of basic business and customer-service principles, including planning and organizing, resource management, and leadership skills.
Ability to communicate information and ideas clearly and understandably.
Ability to handle customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled and arrive on time.
Ability to accurately operate equipment such as hot or cold food or beverage dispensers, grills, ovens, fry stations, and other machines or tools.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects throughout the shift, including reaching overhead, and to push or pull with the arms using up to 20 pounds of force.
Ability to bend, twist, stoop, kneel, squat, push, and pull; stand or walk for an entire shift; and work alone.
Ability to communicate orally and operate a cash register and/or computer keyboard.
Ability to work around cold or warm temperature extremes, outdoors, and occasional noise; may need to climb a ladder.

Responsibilities

Ensure grocery deliveries are accurate, stocked, attractively displayed, and priced correctly.
Complete build-to’s for ordering or purchasing merchandise.
Check in deliveries, verify invoices and discrepancies, price and stock merchandise according to schematics, and report discrepancies to the Store Manager.
Prepare, assemble, date, and price-mark displays; make price changes and place advertising and pricing signage according to company or brand guidelines.
Rotate food items and monitor quality and freshness to protect customers from illness.
Monitor and maintain the food preparation area and display cases.
Organize and monitor inventory to reduce out-of-stock items; take inventory of stock and supplies to identify items for reorder or replenishment.
Prepare food according to menus and recipes, including proper weights, holding times, and temperatures, and follow safe food-handling procedures.
Prepare and serve quality food and beverages to meet customer needs.
Provide prompt, courteous, friendly, and attentive customer service; greet customers and thank them as they leave.
Resolve or help resolve routine customer concerns within established guidelines.
Use and coach food-service staff in suggestive selling and other sales techniques.
Maintain a safe and clean work environment by cleaning floors, windows, counters, displays, store areas, and bathrooms; disposing of trash and debris; and inspecting facilities and equipment.
Clean and check equipment, including coffee machines, cooking units, beverage and refrigeration units, and other tools and work aids.
Receive and sign vendor deliveries when needed, verify product quality and quantity, follow vendor check-in procedures, and follow company or brand guidelines for breakage and spoilage.
Supervise food-prep employees in the Store Manager’s absence; help coach and train employees on operating, conduct, and performance standards.
Monitor customer traffic and adjust employee assignments or duties to reduce waiting time and address operational or discipline needs.
Assist with scheduling and assigning duties to restaurant employees and provide counseling or feedback to help improve performance.
Follow and ensure employees follow applicable laws, health and safety codes, food-brand inspection standards, and company policies and procedures; seek management guidance on legal questions or obligations.
Assist the Store Manager in maintaining a safe environment and protecting company information, products, equipment, and property.
Report incidents, including injuries, theft, property damage, sanitation issues, waste-disposal issues, and potentially unsafe, unlawful, or unethical conduct, to the Store Manager.
Prepare or assist with periodic sales, product, and operating reports as directed by the QSR Supervisor.
Attend job-related meetings, which may require irregular hours, and foster cooperation to maintain intradepartmental workflow.
Review and verify employee paperwork and timekeeping records for accuracy and completeness.
Report to work on time, follow the dress and appearance code, comply with company policies and procedures, and perform other assigned duties.