Food Expeditor- La Serre Brasserie/The Vanguard Hotel, Ann Arbor, MI

Hotel Equities Group, LLC•Ann Arbor, MI

3d•Onsite

About The Position

Hotel Equities is seeking a dependable, detail-oriented Food Expeditor for La Serre Brasserie inside The Vanguard Hotel in Ann Arbor, Michigan. The role coordinates the timely and accurate delivery of food orders from the kitchen to guests and serves as a communication link between front-of-house and back-of-house teams. The Food Expeditor ensures that orders meet quality, presentation, and temperature standards before leaving the kitchen, while helping maintain organized and efficient service flow. The position involves managing order tickets and food pickups, assisting with final plate preparation, and supporting restaurant and room service operations. The Food Expeditor may prepare and deliver room service orders, prepare trays and carts, and obtain payment or guest signatures when required. The role also requires maintaining a clean, sanitary work area, following food safety and sanitation requirements, and assisting other team members as needed. This is a fast-paced hospitality role requiring continuous standing and walking, regular lifting and carrying of items up to 30 pounds, and work in indoor environments that may include hot kitchens, dishwashing areas, coolers, and freezers. The position pays USD $21.00–$23.00 per hour.

Requirements

No formal education or previous experience is required.
Food handling training or certification as required by applicable regulations.
Strong verbal communication and interpersonal skills.
Ability to follow verbal instructions and demonstrated procedures.
Ability to multitask and manage competing priorities in a fast-paced environment.
Strong attention to detail and commitment to food quality and presentation.
Ability to remain calm, focused, and organized under pressure.
Self-motivated, dependable, and comfortable taking initiative.
Strong customer service skills and a passion for hospitality.
Ability to work independently and effectively as part of a team.
Ability to stand, walk, bend, reach, and lift continuously throughout the shift.
Ability to lift and carry items weighing up to 30 pounds regularly.
Ability to use hands, fingers, and upper body strength to grasp, push, pull, and operate restaurant equipment.
Ability to bend and reach across tables and retrieve items from overhead storage areas.
Ability to work indoors with occasional exposure to extreme temperatures, including hot kitchens, dishwashing areas, coolers, and freezers.
Ability to safely operate standard restaurant equipment and handle cleaning chemicals using proper safety procedures.
Ability to maintain visual awareness while working in varying lighting conditions.

Nice To Haves

Basic knowledge of restaurant operations and food service practices.
Food preparation experience.
Helpful, but not required: experience with restaurant order ticket systems, kitchen display systems (KDS), point-of-sale (POS) systems, and standard restaurant and food service equipment.

Responsibilities

Ensure food orders are accurate, properly prepared, and presented according to hotel and restaurant standards before leaving the kitchen.
Coordinate food orders and table tickets so guests at the same table receive their meals together.
Verify order accuracy, including guest modifications and special requests.
Assist with final food presentation, including adding garnishes and ensuring plates are clean and visually appealing.
Communicate guest requests, order modifications, and concerns promptly to kitchen associates.
Maintain a clean, organized, and sanitary food expediting area in accordance with health department regulations and food safety standards.
Coordinate with kitchen and restaurant teams to maintain an efficient food service flow.
Assist with basic food preparation and deliver food orders to guest tables as needed.
Support room service by coordinating food orders, preparing trays and carts, and delivering orders to guest rooms.
Obtain appropriate payment or guest signatures for room service orders when required.
Maintain a friendly, courteous, and professional demeanor when interacting with guests and associates.
Follow company, hotel brand, food safety, and sanitation requirements.
Assist other departments and team members as needed to support hotel operations.
Perform other duties as assigned.