Food & Drink Runner

Milwaukee Improv • Goerke's Corners, WI

2d

About The Position

The Milwaukee Improv is hiring energetic, outgoing Food and Drink Runners to help deliver a memorable experience to guests. The role focuses on hospitality, teamwork, prompt service, and maintaining the showroom and service stations. Runners work with bartenders, servers, and other team members to expo food, drinks, and other items according to tickets, respond quickly to guest needs, verify that guests ordering alcohol are of legal age, and alert management when a guest may need transportation due to alcohol intake. The position requires flexible hours, including nights, weekends, and holidays, and the ability to stand or walk for an 8–10-hour shift.

Requirements

• Thrive in a fast-paced environment with a focus on teamwork.
• Friendly and outgoing, with excellent communication skills.
• Ability to work flexible hours, especially nights, weekends, and holidays.
• High school diploma or equivalent work experience.
• At least 1 year of experience in restaurants or clubs.
• ServSafe Food Handler and TIPS or LEAD Certificate, ensuring compliance with applicable county or state requirements.
• Consistently demonstrate a professional appearance and demeanor.
• Ability to stand and/or walk for an 8–10-hour shift.

Responsibilities

• Provide hospitable, attentive service and help create a memorable guest experience.
• Partner with bartenders, servers, and other team members to set up, maintain, and break down service stations.
• Verify that guests ordering alcohol are legally old enough to do so.
• Expo food, drinks, and other items according to tickets.
• Listen to guest needs and promptly obtain what is needed.
• Watch for guests who may need transportation due to alcohol intake and inform appropriate management team members.
• Maintain the showroom and clear it as needed.
• Suggest ways to improve service when breakdowns are identified.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED