Food & Drink Runner

Levity Entertainment Group•Brookfield, WI

About The Position

The Milwaukee Improv is seeking energetic and outgoing Food and Drink Runners who enjoy hospitality, teamwork, and creating memorable experiences for guests. The role involves delivering food, drinks, and other items while helping maintain service stations and the showroom. Candidates should be comfortable working in a fast-paced environment and providing attentive customer service.

Requirements

Friendly, outgoing, and excellent communication skills.
Ability to thrive in a fast-paced environment with a focus on teamwork.
Ability to work flexible hours, especially nights, weekends, and holidays.
High school diploma or equivalent work experience.
At least 1 year of experience in restaurants or clubs.
ServSafe Food Handler and TIPS or LEAD Certificate, meeting applicable county or state requirements.
Consistently demonstrate a professional appearance and demeanor.
Ability to stand and/or walk for an 8–10-hour shift.

Responsibilities

Provide hospitable, attentive service to guests and help create a memorable experience.
Work with bartenders, servers, and other team members to set up, maintain, and break down service stations correctly.
Check that guests ordering alcohol are legally old enough to consume it.
Deliver food, drinks, and other items according to tickets, often handling multiple items at once.
Listen to guests’ needs and promptly obtain requested items.
Notice when a guest may need help finding transportation due to alcohol intake and inform appropriate management team members.
Maintain the showroom and clear it as needed.
Offer suggestions to improve service when breakdowns are identified.