Drink Runner

Dave & Buster's Inc.•College Station, TX

3d•$7 - $15

About The Position

The Drink Runner ensures drinks look appealing and are delivered to Guests promptly. When not running drinks, the role keeps service stations stocked, clean, and ready for use, while supporting fast, friendly, and accommodating service. The position contributes to a fun Guest and Team Member atmosphere and helps deliver a positive dining and entertainment experience. The Drink Runner prepares and delivers non-alcoholic drinks, garnishes drinks, carries trays to designated tables and other restaurant sections, and responds to Guest needs after delivery. The role also assists with clearing dishes and glassware, refilling beverages, bussing and resetting tables, preparing supplies for shift changes or closing, and maintaining a clean station. Team Members are expected to understand menu items, communicate effectively with Guests and colleagues, follow sanitation and alcohol-awareness procedures, and support other Team Members as needed. The role requires working days, nights, and/or weekends as needed in a noisy, fast-paced environment. Team Members may need to lift and carry up to 30 pounds, move throughout the facility, stand or walk for the entire shift, and frequently reach, bend, and stoop. Applicants must be at least 18 years old and able to read and communicate in English.

Requirements

Must be at least 18 years of age.
Must be able to read and communicate in English.
Must be able to read and write handwritten notes.
Must communicate verbally with Guests and Team Members and listen to Guests’ orders and needs.
Must be able to lift and carry up to 30 pounds.
Must be able to move about the facility and walk or stand for 100% of the shift.
Must be able to reach, bend, and stoop frequently.
Must be able to work in a noisy, fast-paced environment with distracting conditions.
Must be available to work days, nights, and/or weekends as required.

Responsibilities

Deliver an excellent Guest experience through food, drinks, and games.
Keep the immediate supervisor informed of problems or significant unusual matters, and take corrective action or suggest alternatives when appropriate.
Create a warm, fun atmosphere for Guests and Team Members.
Follow company sanitation procedures and alcohol-awareness procedures, including those for preventing intoxication and handling intoxicated Guests.
Assess Guest demeanor and bring concerning behavior to a Manager’s attention.
Prepare and deliver non-alcoholic drinks to Guests.
Garnish drinks properly and deliver trays to designated tables and other restaurant sections as needed.
Assist with clearing dishes and glassware and refilling beverages.
Assist with bussing and resetting tables, and restock and prepare supplies for shift changes or closing.
Check back after drink deliveries and respond to Guest needs promptly.
Maintain a thorough understanding of menu items and answer questions about food, drinks, and their preparation.
Work quickly and efficiently in accordance with the “Full hands in, Full hands out” philosophy.
Assist other Team Members as needed or as business requires.
Keep the station clean and set up and take down station tables appropriately.
Maintain cooperative working relationships with other Team Members.
Communicate effectively with Guests to build enthusiasm about the D&B experience.
Wear the required dress code and maintain a neat, clean, and professional appearance.