Food Court Clerk I (Part-Time)

Festival Foods•Appleton, WI
•Onsite

About The Position

Festival Foods is seeking a part-time Food Court Clerk for its Appleton–Northland location. The clerk works in a fast-paced, restaurant-style food service area, preparing and serving items such as coffee, pizza, and popcorn while creating a welcoming experience for guests. The role requires maintaining food quality and safety, keeping the food court clean and stocked, and supporting smooth daily operations as part of a team. Training is provided for food service equipment, and associates may be cross-trained in different food court areas. The role reports to the Food Court Manager. The schedule may include weekdays, weekends, and holidays, and associates receive schedules two weeks in advance. The position requires regular, timely attendance and the ability to work at fast speeds, lift up to 50 pounds frequently, and use full upper-body motion. Exposure to extreme temperatures may occur.

Requirements

  • Friendly, team-oriented attitude and strong guest service skills.
  • Ability to work in a fast-food, restaurant, or retail grocery environment, multitask, and maintain efficiency.
  • Comfort handling food service equipment such as dishwashers, fryers, woks, and ovens; training is provided.
  • Willingness to be cross-trained in different food court areas.
  • Ability to work at fast speeds.
  • Ability to lift up to 50 pounds frequently and use full upper-body motion.
  • Ability to work around possible extreme temperatures.
  • Regular, timely attendance in compliance with the work schedule.

Responsibilities

  • Provide helpful, professional guest service, including greeting guests, answering questions, and addressing concerns.
  • Assist guests with orders and recommend menu items.
  • Prepare and serve food court items, including coffee, pizza, and popcorn, while meeting quality and food safety standards.
  • Keep the food court sanitary and organized, stock supplies, update food safety logs, and maintain clean workspaces.
  • Support fellow associates and smooth daily operations in a restaurant-style environment.
  • Follow food safety protocols, operate equipment such as fryers, ovens, and woks, and manage food temperature controls.
  • Perform other duties as needed to support the team.
  • Maintain regular, timely attendance in accordance with the work schedule and provide adequate notice to find a replacement for occasional absences.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Part-time store associates receive a $1-per-hour premium on Sundays and select holidays.
  • Schedules provided two weeks in advance.
  • Vision insurance and two dental coverage options are available to part-time and full-time associates.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program offering savings on fitness membership fees.
  • Employee Assistance Program (EAP) and LEAPCare Care Coaches for confidential support.
  • 401(k) plan with an annual discretionary company match.
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