Food & Consumables Coach

Wal-Mart Stores East•Sheboygan, WI

25d•Onsite

About The Position

The Food & Consumables Coach leads and develops teams, supports store operations, and drives customer service, sales, and financial performance in the designated store area. The role teaches and trains associates, communicates business initiatives and company direction, leads change, sets clear expectations, and provides guidance to implement business solutions. It models exceptional customer service and supports customer service initiatives, resolves customer concerns, and leads process improvements to promote a high-quality customer experience. The Coach reviews profit and loss statements and supports budgeting, forecasting, and expense control. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, and plans to reduce shrink and achieve sales and profit goals. It hires, trains, mentors, recognizes, and supervises associates, promotes belonging, and develops talent to meet staffing and business needs. The position also coordinates assigned work, builds stakeholder relationships, tracks progress toward objectives, identifies improvement opportunities, and ensures compliance with company policies, values, and standards of ethics and integrity. The role is based at the Walmart location at 3711 S Taylor Dr, Sheboygan, Wisconsin. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure differentials, and a state pay differential may apply where required by law.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and supervise associates; assign duties, set expectations, provide recognition, and support associate growth.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and guide teams in implementing business solutions and achieving business objectives.
Model customer service standards and support customer service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct service deficiencies and improve customer experience.
Review profit and loss statements and assist with budgeting, forecasting, and controlling expenses in the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Recruit, hire, train, mentor, and retain qualified associates to meet staffing needs and business growth objectives.
Coordinate and oversee job-related activities and assignments; maintain relationships with key stakeholders and measure progress toward goals.
Identify improvement opportunities, demonstrate adaptability, and promote continuous learning.
Ensure compliance with company policies, procedures, mission, values, and standards of ethics and integrity.
Promote a culture of belonging, collaboration, accountability, customer focus, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.