Food & Consumables Coach

Walmart • Bethany, MO

11h • Onsite

About The Position

The Food & Consumables Coach leads and develops teams while overseeing customer service, sales, financial performance, merchandising, inventory, and operational processes for a designated store area. The role teaches and trains associates, communicates store operations and company initiatives, sets clear expectations, leads change, and supports implementation of business solutions. It models Walmart’s customer-service standards and helps resolve customer concerns while improving the customer experience.

The Coach reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, and develops action plans to address shrink and achieve sales and profit goals. The role hires, trains, mentors, assigns work to, recognizes, and develops associates, while promoting a workplace where people feel a sense of belonging. It also coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies and procedures.

The position is expected to model Walmart’s values: respect for individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building trusting relationships, developing talent, making data-informed decisions, encouraging learning, and supporting continuous improvement and change.

Requirements

• Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms authorized training.
• For facilities that sell only ammunition in states with specific requirements, maintain a current state-issued Certificate of Eligibility where required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, develop, and coach teams through active listening, store tours, and feedback.
• Communicate store operations, company initiatives, merchandising, and business objectives to associates at all levels.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer-service standards and support customer-service initiatives and community outreach programs.
• Resolve customer needs, complaints, and issues, and develop action plans to correct service deficiencies.
• Review and evaluate profit and loss statements; assist with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and support staffing needs.
• Build a workplace culture of belonging and help associates thrive and perform.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
• Set and communicate goals, build accountability, measure progress, and identify improvement opportunities.
• Ensure compliance with company policies and procedures and provide direction on applying them in business processes.
• Promote continuous learning, adoption of new technologies and skills, and adaptability through change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U tuition, books, and fees paid for eligible education programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree