Food & Consumables Coach

Walmart•Bluffton, SC

21h•Onsite

About The Position

The Food & Consumables Coach leads and develops teams while overseeing customer service, sales, financial performance, merchandising, inventory flow, and operational processes in the designated store area. The role supports company initiatives and change efforts, sets clear expectations, and communicates business objectives to associates at all levels. The Coach models Walmart's customer-service standards, resolves customer issues, and leads improvements to ensure a high-quality customer experience. This position supervises, trains, and develops associates by hiring, mentoring, assigning duties, recognizing contributions, and fostering a workplace where associates feel supported and included. It evaluates profit and loss results, assists with budgeting and forecasting, controls expenses, and develops action plans to reduce shrink and achieve sales and profit goals. The role also coordinates work with key stakeholders, measures progress against objectives, identifies improvement opportunities, and ensures compliance with company policies, values, and standards of ethics and integrity. The position emphasizes respect for individuals, integrity, service to customers and members, and striving for excellence. It encourages collaboration, data-informed decisions, continuous improvement, learning, and the adoption of new technologies. The role is based at the listed Walmart location in Bluffton, South Carolina.

Requirements

Meet one of the following minimum qualification paths: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition in states with specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams through training, active listening, store tours, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model Walmart's customer-service standards and support customer-service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
Review and evaluate profit and loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, communicate expectations, recognize contributions, and support associate development.
Promote a belonging mindset and recruit and develop qualified associates to meet staffing needs and support company growth.
Coordinate and oversee job-related activities and assignments, maintain relationships with key stakeholders, and support plans that meet customer and business needs.
Set and communicate goals, measure progress, build accountability, and address opportunities for improvement.
Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
Support Walmart's goal of becoming a regenerative company through positive impact, reducing waste, and participating in local giving.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.