Food & Consumables Coach

Walmart•Oceanside, CA

10d•Onsite

About The Position

The Food & Consumables Coach leads and develops teams while overseeing customer service, financial performance, sales, merchandising, inventory flow, and operational processes for a designated store area. The role teaches and trains associates, actively listens, tours the store to provide feedback, communicates company direction and business initiatives, leads change efforts, and sets clear expectations to implement business solutions. The Coach models Walmart's One Best Way service model, supports customer service and community outreach initiatives, resolves customer concerns, and develops action plans to address deficiencies and improve the customer experience. The position reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and seasonal transitions, and implements plans to reduce shrink and meet sales and profit goals. The role hires, trains, mentors, supervises, and recognizes associates; assigns duties; supports staffing needs; and fosters a workplace where associates feel included and able to thrive. It coordinates work with stakeholders, tracks progress against business objectives, identifies improvement opportunities, promotes continuous learning, and ensures compliance with company policies, values, ethics, and business practices. The position also supports Walmart's stated goal of becoming a regenerative company.

Requirements

At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
Complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; listen to associates, tour stores, provide feedback, and communicate company direction and business initiatives.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model exceptional customer service and Walmart's One Best Way service model; support customer service and community outreach initiatives and resolve customer needs, complaints, and issues.
Develop and implement action plans to correct service deficiencies and improve the customer experience.
Drive financial performance and sales for the designated business area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and recruit and develop associates to meet staffing needs.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships and support plans that address customer and business needs.
Set goals and objectives, build accountability, measure results, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity.
Model Walmart's values, foster belonging, encourage collaboration and learning, and support continuous improvement and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U: Walmart-paid education programs from high school completion to bachelor's degrees, as well as English Language Learning and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards; annual or quarterly performance bonuses.
Regional Pay Zone pay adjustment for certain positions, based on location.
Complex Structure compensation for certain positions, based on external factors that create challenges.
State pay differential where applicable.