Food & Consumables Coach

Walmart•Clarksburg, WV

9d•Onsite

About The Position

The Food & Consumables Coach leads and develops store associates while supporting customer service, sales, and financial performance in the designated store area. The role teaches, trains, listens to, and gives feedback to associates; communicates store operations, business initiatives, merchandising, and company direction; and leads change by setting clear expectations and guiding teams in implementing business solutions. The Coach models Walmart’s One Best Way service standards, supports customer service initiatives and community outreach, resolves customer needs and complaints, and leads process improvements to deliver a high-quality customer experience. Responsibilities also include reviewing profit and loss statements; assisting with budgeting, forecasting, and expense control; overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing action plans to reduce shrink and achieve sales and profit goals. The position hires, trains, mentors, recognizes, and supervises associates; assigns duties and sets expectations; promotes belonging; and develops talent to meet staffing and business needs. The Coach works with stakeholders, sets and communicates objectives, measures progress, addresses improvement opportunities, supports company policies and values, and promotes accountability, integrity, customer focus, continuous learning, and the use of new technologies. The position is based at the Walmart location listed in Clarksburg, West Virginia.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and provide feedback to store associates, including communicating store operations, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance to implement business solutions.
Model and support Walmart’s One Best Way customer service standards and customer service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
Review profit and loss statements and assist with budgeting, forecasting, and controlling expenses in the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, recognize, and supervise associates; assign duties, set expectations, and support associate development and staffing needs.
Build and maintain relationships with key stakeholders; communicate goals and objectives, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and Open Door Policy.
Promote a workplace of belonging, accountability, integrity, customer focus, continuous improvement, and learning.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with eligible tuition, books, and fees paid by Walmart.
Performance-based bonus awards, including annual or quarterly bonuses.
Additional pay differentials may apply based on location, complex structure, or legislative requirements.