Food & Consumables Coach

Walmart•Ash Flat, AR

16d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops associates and teams while driving customer service, sales, and financial performance in a designated store area. The role includes coaching associates through training, store tours, feedback, and communication about store operations, technology, merchandising, business initiatives, and company direction. The Coach leads change efforts, sets clear expectations, and guides teams in implementing business solutions. The role models Walmart's One Best Way service model, supports customer service initiatives, resolves customer concerns, and develops action plans to address deficiencies and improve the customer experience. The Coach reviews profit and loss performance, assists with budgeting and forecasting, controls expenses, and monitors merchandise presentation, seasonal transitions, inventory flow, shrink, and operational processes to meet sales and profit goals. The Food & Consumables Coach hires, trains, mentors, and supervises associates, assigns duties, recognizes contributions, and develops talent while fostering a sense of belonging. The Coach coordinates job-related activities, works with stakeholders, establishes and measures goals, identifies improvement opportunities, supports company policies and values, and promotes continuous learning, integrity, customer focus, and excellence. The position is based at the Walmart facility at 219 Highway 412, Ash Flat, Arkansas. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible pay differentials or other compensation based on location or position circumstances.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams through training, active listening, store tours, and feedback.
Communicate with associates about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer service standards and support customer service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; implement action plans to correct deficiencies and improve the customer experience.
Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting and forecasting.
Control expenses and monitor merchandise presentation, seasonal transitions, inventory flow, operational processes, and shrink to achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties and communicate expectations consistently.
Promote a belonging mindset and recruit and develop qualified associates to meet staffing needs and support company growth.
Coordinate job-related activities and assignments, maintain relationships with stakeholders, and support plans that meet customer and business needs.
Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
Support Walmart's goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.
Use data and analysis to make decisions, balance short- and long-term priorities, and put customers first.
Encourage continuous improvement and adoption of new technologies and skills.

Benefits

Medical, dental, and vision coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly bonuses.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.