Food & Consumables Coach

Walmart•Fond Du Lac, WI

2d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads store teams and operations in the designated business area. The role develops associates through training, mentoring, active listening, feedback, clear expectations, recognition, and accountability. It collaborates with associates and stakeholders at all levels on store operations, merchandising, technology, business initiatives, and company direction, while helping implement change and business solutions. The Coach models exceptional customer service and supports customer-service initiatives, resolves customer concerns, and develops action plans and process improvements to maintain a high-quality customer experience. The role is responsible for financial performance and sales in the assigned area, including reviewing profit and loss statements, budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, and addressing shrink to achieve sales and profit goals. The position promotes a workplace where associates feel respected, supported, and connected; recruits and develops talent; and supports compliance with company policies, values, ethics, and business practices. It advances Walmart’s objectives through customer-focused, data-informed decision-making, continuous improvement, learning, and the adoption of new technologies and skills.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and engage teams by listening to associates, touring stores, providing feedback, and setting clear expectations.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts and guide teams in implementing business solutions and achieving business objectives.
Model exceptional customer service and support customer-service initiatives, including community and outreach programs.
Resolve customer needs, complaints, and issues; create action plans to correct deficiencies and improve the customer experience.
Drive sales and financial performance in the designated store area by reviewing profit and loss statements and supporting budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; promote belonging and build staffing capacity.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures; support the Open Door Policy and provide guidance on business processes and practices.
Promote integrity, ethics, inclusion, customer-first decisions, responsible business practices, and continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.