Food & Consumables Coach
About The Position
The Food & Consumables Coach leads and develops teams, models exceptional customer service, and drives financial performance and sales for the designated store area. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, expense control, and action plans to reduce shrink and meet sales and profit goals. The Coach supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and supporting a sense of belonging. The role coordinates work with key stakeholders, measures progress toward goals, identifies improvement opportunities, and ensures compliance with company policies and procedures. It also applies Walmart’s values and standards of ethics and integrity while supporting customers, associates, and the community. The position is based at the Philadelphia, Pennsylvania location listed below. Walmart describes the role as offering competitive pay, performance-based bonuses, and benefits; eligibility and benefit terms may vary by job classification and length of employment.
Requirements
- At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback.
- Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
- Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
- Model customer service standards and support customer service initiatives, including community outreach programs.
- Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
- Review and evaluate profit-and-loss statements; assist with budgeting, forecasting, and expense control for the designated business area.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, and supervise associates; assign duties, provide recognition, communicate expectations, and support staffing and development needs.
- Build relationships with key stakeholders and coordinate activities to meet customer and business needs.
- Establish goals and objectives, build accountability, measure progress, and address opportunities for improvement.
- Ensure compliance with company policies and procedures and provide guidance on applying them to business processes.
- Promote a culture of belonging, integrity, customer focus, continuous improvement, and learning.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
- Performance-based bonus awards and annual or quarterly performance bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
